Customer Experience Expert
7 days ago
We are looking for a highly skilled CUSTOMER EXPERIENCE EXPERT to join our team at Teleperformance. In this role, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.
The successful candidate will have a strong background in customer service and be able to lead cross-functional teams to achieve strategic objectives.
- Develop and implement customer experience improvement plans.
- Measure and report on customer satisfaction metrics.
The ideal candidate will have a proven track record of driving business results and be able to communicate effectively with stakeholders.
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Customer Experience Expert
2 days ago
Cebu City, Central Visayas, Philippines TRIPLE E MANPOWER AND GENERAL SERVICES Full timeWe are looking for a highly motivated Customer Experience Expert to enhance our customers' experience by providing tailored solutions to their needs. As a Customer Experience Expert, you will be responsible for:Key ResponsibilitiesAssisting customers in selecting products that best meet their needs and requirements.Providing expert knowledge and guidance on...
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Customer Experience Expert
7 days ago
Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full timeAbout the RoleWe are seeking a Customer Experience Expert to join our Air Logistics team. In this role, you will be responsible for driving customer engagement, satisfaction, and retention in collaboration with Key Account Managers, Operational Care Centers, Revenue Care Centers, and Finance.Your Key ResponsibilitiesEstablish and strengthen operational...
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Customer Experience Advocate
2 days ago
Cebu City, Central Visayas, Philippines XtendOps Full timeLocation:Cebu, PhilippinesJob Type:Full TimeSkills:VoiceExcelChatCategories:OutboundSalesCustomer SupportInboundEmailChatResponsibilities:Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...
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Support Experience Expert
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is hiring a Support Experience Expert to provide exceptional support and service to our retail customers. In this role, you will use your excellent communication skills and customer-first approach to deliver top-notch service.Key Responsibilities:Assist customers with inquiries, including product details, pricing, and store...
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Experience Delivery Expert
2 days ago
Cebu City, Central Visayas, Philippines Tahche Careers Full timeWe are seeking a highly skilled Experience Delivery Expert to join our team at Tahche Careers. As a key member of our promotional marketing agency, you will be responsible for overseeing the customer journey and ensuring a best-in-class customer experience.Key Responsibilities:Serve as the main point of contact for online customers through phone calls and...
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MedImpact Customer Solutions Expert
7 days ago
Cebu City, Central Visayas, Philippines KMC Solutions Full timeBecome part of a dynamic team at KMC Solutions as a MedImpact Customer Solutions Expert!About Our TeamWe're a team of professionals dedicated to delivering exceptional customer service through telephone courtesy, prompt response to callers, anticipation of customer needs and concerns, solution-oriented problem solving, and adherence to call center scripts,...
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Customer Acquisition Expert
7 days ago
Cebu City, Central Visayas, Philippines International Travel Mate and Visa Services Full timeAre you a results-driven sales professional looking for a new challenge? Do you have a passion for international travel and helping others navigate the complexities of visa applications?We are International Travel Mate and Visa Services, a leading provider of international travel and visa services. Our mission is to provide exceptional customer service and...
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Customer Service Expert
2 days ago
Cebu City, Central Visayas, Philippines Neksjob Full timeKey ResponsibilitiesThe Customer Service Expert will be responsible for handling customer inquiries and resolving technical issues in a timely and effective manner. Key responsibilities include:Customer ServiceProviding high-quality customer service via phone, email, or chatResponding to customer inquiries and resolving issues in a clear and concise...
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Sales and Customer Experience Representative
3 days ago
Cebu City, Central Visayas, Philippines TDCX Philippines Full timeAbout UsTDCX Philippines is a leading provider of transformative digital CX solutions, empowering global brands to acquire new customers, build loyalty, and protect their online communities.We harness technology, human intelligence, and our global footprint to help clients achieve their customer experience aspirations. Our expertise spans fintech, gaming,...
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Customer Support Expert
3 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeCompany Overview">OP360 is a leading provider of IT services, dedicated to delivering exceptional support and solutions to our clients. Our team of experts is passionate about helping businesses succeed, and we're looking for talented individuals like you to join us.Job DescriptionIn this role, you'll be responsible for:Providing technical assistance and...
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Customer Service Expert
10 hours ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeJob Overview: As a Customer Service Expert at Neksjob Philippines, you will play a vital role in providing exceptional support to our customers. Your primary focus will be on ensuring customer satisfaction with technical solutions for broadband services.Responsibilities:Provide timely and effective support to customers regarding broadband...
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Experience Driven Customer Solutions Expert
2 days ago
Cebu City, Central Visayas, Philippines Novelship Pte Ltd Full timeNovelship Pte Ltd: A Pioneer in E-commerce SupportWe're a premier online marketplace for authentic sneakers, apparel, and collectibles, driven by a passion for delivering exceptional customer experiences. As a pioneer in e-commerce support, we leverage innovative AI-driven solutions to optimize our customer support processes.About the RoleThe Customer...
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Virtual Customer Engagement Expert
6 days ago
Cebu City, Central Visayas, Philippines The Virtual Hub Full timeAbout the CompanyThe Virtual Hub PH is a fast-paced and innovative company that's always looking for talented individuals to join our team. As a Virtual Customer Engagement Expert, you'll work closely with our sales team to generate new leads, build customer relationships, and drive business growth.Experience in inside sales support or a similar...
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Technical Customer Support Expert
3 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we're seeking a skilled Technical Customer Support Expert to join our team. This role involves assisting customers with technical inquiries and troubleshooting, providing step-by-step guidance to resolve tech issues, and delivering excellent customer service.Why this Role?Gain valuable experience in the tech industryDevelop your...
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Outbound Customer Engagement Expert
4 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeAt Staff4Me, we are committed to excellence and are seeking an experienced Outbound Customer Engagement Expert to join our team. In this role, you will be responsible for interacting with customers, providing them with essential information, and resolving any issues they may encounter.Main ResponsibilitiesEngage with customers via phone, addressing their...
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Customer Acquisition and Retention Expert
3 days ago
Cebu City, Central Visayas, Philippines Hiker Enterprise Full timeHiker Enterprise is seeking a Customer Acquisition and Retention Expert to join its team. As a key member of our sales team, you will be responsible for generating leads, building customer relationships, and driving revenue growth.Job Description:Identify and pursue new business opportunitiesMaintain and grow relationships with existing clientsPresent and...
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Customer Acquisition and Retention Expert
7 days ago
Cebu City, Central Visayas, Philippines iCrescendo INC. Full timeJob SummaryiCrescendo INC. is seeking a Customer Acquisition and Retention Expert to join its team. The ideal candidate will have excellent communication skills and the ability to build strong relationships with clients.ResponsibilitiesThe successful candidate will be responsible for:Identifying new business opportunities and building relationships with...
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Customer Experience Strategist
3 days ago
Cebu City, Central Visayas, Philippines OP360 (OfficePartners360) Full timeJob DescriptionWe are seeking a seasoned professional to lead our Voice of the Customer (VOC) program, driving customer insights that inform business decisions and enhance the overall customer experience. The ideal candidate will possess strong analytical skills, experience in customer experience management, and excellent communication abilities.Main...
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Customer Experience Advocate
6 days ago
Cebu City, Central Visayas, Philippines SM CONNECT LIMITED - Cebu Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships with customers?About the OpportunityAs a Customer Experience Advocate at SM CONNECT LIMITED - Cebu, you will be responsible for providing outstanding customer service, ensuring customer satisfaction, and promoting our products and...
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Customer Experience Director
2 days ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeAs a Customer Experience Director at Wipro Technologies, you will be responsible for delivering exceptional customer experiences across various touchpoints. You will lead a team of customer service representatives and ensure they have the necessary tools, training, and support to succeed.Key Objectives:Develop and implement customer-centric strategies that...