Customer Experience Strategist
5 days ago
We are seeking a seasoned professional to lead our Voice of the Customer (VOC) program, driving customer insights that inform business decisions and enhance the overall customer experience. The ideal candidate will possess strong analytical skills, experience in customer experience management, and excellent communication abilities.
Main Responsibilities- Customer Feedback & Data Analysis:
- Develop and manage programs to collect customer feedback through surveys, focus groups, interviews, and social media analysis.
- Analyze customer feedback to identify trends, pain points, and opportunities for improvement, creating actionable reports and dashboards that provide clear insights into customer sentiment and key performance metrics.
- Collaborate with cross-functional teams to share insights and drive improvements, presenting findings to senior leadership and advocating for customer-focused changes.
- Translate customer insights into actionable plans with clear objectives, ownership, and deadlines, tracking the effectiveness of initiatives and their impact on customer satisfaction and business outcomes.
- Refine and improve the VOC program to keep it relevant and effective, building relationships across teams to ensure collaboration on customer experience initiatives.
- Stay updated on industry best practices in customer experience management.
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User Experience Strategist
6 days ago
Cebu City, Central Visayas, Philippines HawodTech Solutions Full timeWe are seeking a Creative Solutions Designer to join our team at HawodTech Solutions. As a User Experience Strategist, you will be responsible for creating innovative user experiences that drive business success.Key Qualifications:Graduate of a bachelor's degree in design or ITProficient in wire-framing & comfortable producing concept sketches and user...
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Process Excellence Strategist
5 days ago
Cebu City, Central Visayas, Philippines Wipro Technologies Full timeJob OverviewWe are seeking a highly skilled Process Excellence Strategist to join our team. As a Process Excellence Strategist, you will play a key role in ensuring the effective execution and delivery of ALIGHT's CARE Quality Program.You will work closely with Partner Site Operations Manager and ALIGHT customer care to achieve continuity of the management...
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Customer Experience Strategist
5 days ago
Angeles City, Central Luzon, Philippines Western & Southern Financial Group Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Strategist to join our team. As a key member of our organization, you will be responsible for designing and developing advanced analytic models, specialized reports, and dashboards to display quality data and results to mid-level and executive leadership.The successful candidate will have...
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Pricing Strategist
2 days ago
Cebu City, Central Visayas, Philippines KMC Solutions Full timeJob DescriptionWe are seeking a highly skilled Pricing Strategist to join our team at KMC Solutions. As a Pricing Strategist, you will be responsible for developing and implementing pricing strategies that drive business growth and profitability.Key Responsibilities:Develop and maintain financial models to analyze market trends and competitor...
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Online Store Strategist
5 days ago
Cebu City, Central Visayas, Philippines ALEPH TALENT SOLUTIONS CORPORATION Full timeWhat We Need From YouWe are looking for an Online Store Strategist who can help us take our online business to the next level. The ideal candidate will have a passion for digital commerce, excellent communication skills, and the ability to work collaboratively with our team.Key Responsibilities:Develop and implement effective online marketing strategies to...
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Social Media Experience Specialist
2 days ago
Cebu City, Central Visayas, Philippines Wedded Wonderland Full timeCebu City | Posted on - We are seeking a talented Social Media Strategist & Community Manager to join our dynamic team at Wedded Wonderland.The key to this role is to craft and execute compelling content strategies that delight our premium users, while staying ahead of industry trends and being the heartbeat of our online community.This position requires a...
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Senior Portfolio Strategist
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Cebu City, Central Visayas, Philippines Metrobank Full timeJob Summary:The Senior Portfolio Strategist will head the Credit Support Unit, ensuring strong credit risk management across the organization. This involves evaluating credit proposals, managing portfolio risk, and supervising team members to ensure high-quality analysis.This role requires a deep understanding of credit risk assessment and a proven ability...
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Customer Experience Strategist
7 days ago
Lapu-Lapu City, Central Visayas, Philippines Filinvest Development Corporation Full timeSkills and QualificationsLeadership and Management: Proven track record of leadership and management experience in a fast-paced hospitality environment.Operational Excellence: Strong understanding of restaurant operations, including food preparation, inventory management, and labor control.Customer Engagement: Excellent communication and interpersonal...
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Korean Market Strategist
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Cebu City, Central Visayas, Philippines NUSTAR Resort Full timeKorean Market StrategyWe are seeking a highly motivated and experienced Korean Market Strategist to join our International Marketing team at NUSTAR Resort. In this role, you will be responsible for developing and implementing marketing strategies to drive business growth and revenue in the Korean market.You will conduct market research to identify...
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Digital Marketing Strategist
3 days ago
Cebu City, Central Visayas, Philippines Proweaver, Inc. Full timeProweaver, Inc. is seeking a Digital Marketing Strategist to develop and implement social media strategies for our clients.The ideal candidate will have a Bachelor's Degree in Information Technology, Information and Communications Technology or any Marketing related degrees, and possess strong attention to detail, excellent organizational skills, and a...
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Real Estate Product Strategist
5 days ago
Cebu City, Central Visayas, Philippines Asialink Finance Corporation Full timeJob DescriptionThe Real Estate Product Strategist plays a vital role in driving sales performance for real estate and property-related loan products within a designated branch. This involves generating leads through various channels, managing walk-in customers, building relationships with partners, and providing exceptional customer service to ensure client...
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Call Center Strategist
5 days ago
Cebu City, Central Visayas, Philippines Tech Mahindra Full timeWe are looking for a talented Call Center Strategist to drive operational excellence in our call centers at Tech Mahindra.About the PositionThe successful candidate will have a strong background in WFM and experience in driving strategic initiatives in call centers.Duties and ResponsibilitiesDevelop and execute WFM strategies to ensure staffing aligns with...
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Quality Assurance Strategist
2 days ago
Cebu City, Central Visayas, Philippines Wipro Job title Full timeAs a Quality Assurance Strategist at Wipro, you will play a key role in streamlining hiring processes and boosting recruitment results.Talent Acquisition ExpertThe ideal candidate will have experience in monitoring agents for compliance with established processes, policies, and guidelines.Provide feedback and coaching to agents based on evaluation...
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Revenue Growth Strategist
2 days ago
Cebu City, Central Visayas, Philippines Smartsourcing Inc. Full timeAt Smartsourcing Inc., we're driven by innovation and a passion for data-driven growth. As a Revenue Growth Strategist, you'll play a pivotal role in shaping our revenue strategy, aligning with Marketing, Sales, and Customer Success teams to drive measurable results.Key Responsibilities:Develop and implement a cohesive revenue growth strategyOptimize...
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Sales and Marketing Strategist
2 days ago
Cebu City, Central Visayas, Philippines SEAOIL Philippines, Inc. Full timeJob DescriptionWe are seeking a skilled Sales and Marketing Strategist to join our team in Cebu. As a key member of our sales force, you will be responsible for developing and executing marketing initiatives to drive business growth and protect market share.ResponsibilitiesConduct market research and analyze data to inform sales strategies.Develop and...
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Market Research Strategist
23 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeNeksjob Corporation is seeking a highly skilled Market Research Strategist to join its team. The ideal candidate will have a strong background in market research, data analysis, and business strategy.About the RoleThis is an exciting opportunity for a talented individual to take on a key role in shaping the company's business decisions through data-driven...
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Social Media Strategist
2 days ago
Cebu City, Central Visayas, Philippines Wedded Wonderland Full timeSocial Media Strategist & Community ManagerCebu City, Philippines | Posted on 16/12/2024We are actively seeking a Social Media Strategist & Community Manager to join our team and contribute to the development of our FemHealth product.Key responsibilities:Craft & execute: Dream up and deliver content, strategy, and guidelines that make our community feel like...
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Category Growth Strategist
6 days ago
Mandaue City, Central Visayas, Philippines Prince Retail Group of Companies Full timeCategory Growth Strategist Job SummaryWe are seeking a highly motivated and experienced Category Growth Strategist to join our team at the Prince Retail Group of Companies.Key Responsibilities:Develop and implement innovative merchandising strategies to drive growth in revenue and added income in assigned categories or tasks.Negotiate and collaborate with...
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Digital Marketing Strategist
3 days ago
Cebu City, Central Visayas, Philippines Loyaltypower7 Solutions Inc Full timeJob DescriptionLoyaltypower7 Solutions Inc is seeking a highly skilled Digital Marketing Strategist to develop and implement effective social media strategies. As a key member of our team, you will be responsible for creating engaging content for various social media platforms, analyzing performance data, and staying up-to-date with the latest social media...
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Digital Marketing Strategist
2 days ago
Cebu City, Central Visayas, Philippines Dynamixcloud Full timeDynamixcloud is an innovative ICT company with a rapidly growing presence in the market. We provide services across three distinct brands: our main brand Dynamix and our brands Solvr and Solvix, each with its own target audience and services.About the RoleWe are looking for a Digital Marketing Strategist who can independently manage the marketing efforts for...