Service Delivery Lead
7 days ago
The Client Relationship Manager will be accountable for driving a professional customer-focused culture within their business area and the organization. This involves developing an in-depth understanding of the customer's company objectives and decision-making processes to leverage revenue from the relationship and promote Canon as a quality outsource supplier.
The manager will establish and maintain key customer relationships through effective communication, providing management and direction to the team to ensure contractual and service level agreement objectives are achieved consistently. They will also provide feedback to Operations Supervisors to ensure they are regularly updated on customer performance against KPIs.
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IT Service Delivery Lead
2 days ago
Manila, National Capital Region, Philippines Ascendion Full timeAbout the roleAscendion is seeking an experienced IT Service Delivery Lead to join our dynamic team in Ortigas, Pasig City, Metro Manila. As the IT Service Delivery Lead, you will play a pivotal role in ensuring the seamless and efficient delivery of IT services to our valued clients. This is a full-time position offering opportunities for growth and...
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IT Service Delivery Lead
5 days ago
Manila, National Capital Region, Philippines Bastion Payment Systems Full timeThe IT Service Delivery Lead will play a critical role in ensuring the smooth operation of our IT systems and services. As a key member of our Service Desk Management team, you will be responsible for providing high-quality technical support and IT services to our clients.Design and implement processes to improve the efficiency and effectiveness of our IT...
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Service Delivery Lead
2 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeAbout UsNezda Technologies, Inc. is a cutting-edge technology firm dedicated to delivering exceptional services.Job OverviewWe are seeking a highly skilled Service Delivery Lead to join our team. This role will be responsible for overseeing the delivery of projects and ensuring seamless collaboration between teams.Key ResponsibilitiesCapability...
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Service Delivery Lead
6 days ago
Manila, National Capital Region, Philippines Wipro Full timeThe Service Delivery Lead is responsible for overseeing the end-to-end planning, metrics review, and root cause analysis of our collection process. This includes managing a team of professionals, driving change, and improving operational efficiency.About the RoleThis is a mid-senior level position that requires strong leadership skills, excellent...
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IT Service Delivery Lead
5 days ago
Manila, National Capital Region, Philippines Ascendion Full timeAt Ascendion, we are seeking a highly skilled and experienced IT Service Delivery Lead to join our team. In this role, you will be responsible for overseeing the delivery of complex IT projects, ensuring that they are completed on time, within budget, and to the highest quality standards.The ideal candidate will have a strong background in IT project...
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Service Delivery Cluster Lead
14 hours ago
Manila, National Capital Region, Philippines Questronix Corporation Full timeCluster Management: Oversee the development, deployment, monitoring, maintenance, upgrade, and support of all phases of the project.Delivery Communication: Ensure the delivery of high-quality service and support for the goal of the project/service through collaboration and communication.Transformation & Re-engineering: Work with the Product Owner or the...
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Service Delivery Cluster Lead
4 days ago
Manila, National Capital Region, Philippines YONDU INC. Full timeThis role demands a technically proficient leader with a solid understanding of digital service environments and incident management tools. The ideal candidate will possess demonstrated experience leading teams, exhibiting strong leadership and management skills to effectively motivate and guide them through complex incident resolution processes. Exceptional...
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Delivery Lead
11 hours ago
Manila, National Capital Region, Philippines Questronix Corporation Full timeKey ResponsibilitiesClient Relationship Management: Build and maintain strong relationships with clients, acting as the primary point of contact for service-related inquiries and concerns.Service Level Agreement (SLA) Management: Monitor adherence to SLAs, identifying potential issues, and taking corrective actions to ensure timely and quality service...
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Qymera | Service Delivery Lead
14 hours ago
Manila, National Capital Region, Philippines Questronix Corporation Full timePosted 13 days ago and deadline of application is on 30 DecRecruiter was hiring 10 days agoHybridResponsible for overseeing the delivery of services to clients, ensuring they meet quality standards and contractual agreements by managing teams, monitoring performance metrics, maintaining client relationships, and resolving any service-related issues to...
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IT Service Delivery Lead
4 days ago
Manila, National Capital Region, Philippines Collabera Digital Full timeWe are seeking a highly skilled IT Service Transition Manager to join our team at Collabera Digital. This role involves leading digital transformation projects in the healthcare sector, focusing on smooth service transitions and minimal disruption to our clients.The successful candidate will possess in-depth knowledge of the ITIL framework, particularly...
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IT Services Coordinator
5 days ago
Manila, National Capital Region, Philippines Fujitsu Philippines Global Delivery Center Full timeFujitsu Philippines Global Delivery Center is a dynamic and innovative company that is always looking for talented individuals to join our team. As a Data Processor, you will have the opportunity to work on a range of exciting projects and develop your skills and expertise.About Us:Fujitsu Philippines Global Delivery Center is a subsidiary of Fujitsu Limited...
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IT Service Delivery Manager
5 days ago
Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full timeJob Title: IT Service Delivery ManagerJob Summary:We are seeking an experienced IT Service Delivery Manager to lead our team in delivering high-quality IT services to our clients.Main Responsibilities:Develop and implement an IT service delivery strategy.Lead the installation of APM monitoring tool across South East Asia countries.Maintain and improve APM...
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Operations and Service Delivery Lead
2 days ago
Manila, National Capital Region, Philippines NRI ANZ (Philippines) Full timeWe're looking for an experienced Operations Manager to join our team at NRI ANZ (Philippines).As an Operations Manager, you will be responsible for coordinating the effective delivery of NRI's contracted services to clients. This includes working closely with Service Delivery Managers to ensure service level targets are met, preparing operational reports,...
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Delivery Lead
11 hours ago
Manila, National Capital Region, Philippines Vertere Global Solutions, Inc. Full timeJob SummaryWe are currently seeking a highly experienced Project Manager to lead our project teams in delivering high-quality products, platforms, and services. As a key member of our team, you will be responsible for overseeing the entire project lifecycle, from planning to delivery.Key ResponsibilitiesDeveloping project plans, including schedule...
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IT Service Delivery Manager
5 days ago
Manila, National Capital Region, Philippines First Focus Information Technology, Inc. Full timeCompany OverviewFirst Focus Information Technology, Inc. is a leading Managed Service Provider (MSP) in Australia and New Zealand, with a team of over 300 technical professionals across offices in the Philippines. Our commitment to providing exceptional IT services has earned us recognition as the best MSP in Australia for 7 consecutive years.We are seeking...
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Service Delivery Manager
3 days ago
Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full timeWe are looking for a dedicated Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for ensuring that our services are delivered to the highest standards of quality and excellence.The ideal candidate will have experience in service delivery management, with a proven track record of driving business growth and...
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Delivery Lead
2 days ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeMinimum QualificationsBachelor's Degree in Information Technology, Computer Science, or other related fieldAt least 6 years of project management and Java experienceHow do your skills match this job?Your application will include the following questions:What's your expected monthly basic salary?Which of the following types of qualifications do you have?How...
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Account Delivery Lead
3 days ago
Manila, National Capital Region, Philippines eClerx Full timeJob SummaryeClerx is seeking an experienced Account Delivery Lead to manage key customer accounts and ensure quality and efficient delivery for projects undertaken through effective coordination with clients and service delivery teams.Key ResponsibilitiesReview and amend Service Level Agreements (SLAs) and ensure processes are compliant with the terms of the...
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Technology Service Delivery Director
11 hours ago
Manila, National Capital Region, Philippines EPS Consultants Pte Ltd Full timeAbout EPS Consultants Pte Ltd">We are a company that prioritizes innovation and customer satisfaction. Our Technology Service Delivery Director will oversee the delivery of technology services and solutions to meet business needs. As a seasoned leader, you will lead cross-functional teams and collaborate with stakeholders to achieve business objectives.Job...
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IT Service Delivery Manager
11 hours ago
Manila, National Capital Region, Philippines Jocson College Inc. Full timeJob RequirementsJocson College Inc. is seeking a highly skilled IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for managing the delivery of technical services to internal and external customers.The ideal candidate will have excellent leadership and management skills, with the ability to motivate and...