Customer Experience Advocate
1 week ago
Role Overview:
We are seeking a Customer Experience Advocate to join our HCLTech team. As an L1 Service Desk Analyst, you will be responsible for delivering exceptional customer experiences through timely and effective technical support. Key responsibilities include opening, logging, prioritizing, assigning, and closing tickets in the IT Service Desk, querying users for relevant information, and escalating unresolved tickets according to established procedures.
Requirements include at least 1 year of experience as CSR or TSR or Service Desk – Voice Support, basic knowledge about software and hardware applications, and basic knowledge or familiarity with computer configuration and troubleshooting.
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Customer Service Advocate
2 days ago
Taguig, National Capital Region, Philippines TalentHero Full timeAt TalentHero, we are seeking a highly skilled Customer Service Advocate to join our team. In this role, you will play a crucial part in providing exceptional customer service and support through various communication channels.Key Responsibilities:Provide empathetic and timely support to customers regarding financial products and services.Analyze customer...
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Customer Experience Advocate for Canon NZ
6 days ago
Taguig, National Capital Region, Philippines Canon New Zealand Full timeAre you passionate about delivering exceptional customer experiences? Join our team at Canon New Zealand as a Customer Experience Advocate and play a crucial role in shaping our customers' interactions.Responsibilities:Develop a deep understanding of customer needs and preferences, responding to inquiries and resolving issues efficiently.Provide proactive...
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Digital Customer Advocate
7 days ago
Taguig, National Capital Region, Philippines Globe Telecom, Inc. Full timeWe are seeking a Digital Customer Advocate to join our team at Globe Telecom, Inc. This individual will be responsible for developing and executing strategies that drive customer adoption and retention.Key Responsibilities:Digital Transformation: Lead the development and implementation of digital solutions that meet customer needs.Customer Engagement: Foster...
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Automotive Customer Advocate
7 days ago
Taguig, National Capital Region, Philippines Li Auto Philippines Full timeAbout Our Team:At Li Auto Philippines, we're a dynamic and innovative team that's passionate about delivering exceptional customer experiences. As an AUTOMOTIVE CUSTOMER ADVOCATE, you'll play a vital role in building strong relationships with our customers, driving sales, and strengthening brand loyalty.Your Key Responsibilities:You'll be responsible...
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Customer Service Advocate
2 hours ago
Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full timeJob SummaryWe are seeking a talented Customer Service Advocate to join our team at Ayuda Business Management Solution Inc. in Market Market, Taguig.About the RoleThis is a graveyard shift position that requires strong English communication skills and solid experience in Voice Account. The ideal candidate will have a background in Healthcare Account and be...
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Customer Service Advocate
6 days ago
Taguig, National Capital Region, Philippines Synlink Recruitment Outsourcing Co. Inc. Full timeSynlink Recruitment Outsourcing Co. Inc. is dedicated to providing top-notch customer service experiences for our clients. As a Spanish Bilingual Customer Service Representative, you will play a vital role in helping us achieve this goal.This role requires a unique blend of technical skills, business acumen, and interpersonal abilities. You will be...
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Customer Experience Advocate
5 days ago
Taguig, National Capital Region, Philippines Tesla Full timeThe Customer Support team at Tesla is responsible for delivering an exceptional owner experience, supporting our mission to accelerate the world's transition to sustainable energy. As a Vehicle Service Coordinator, you will play a critical role in ensuring customer satisfaction.DutiesDeliver an outstanding customer experience by resolving inbound phone...
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Customer Experience Advocate
3 days ago
Taguig, National Capital Region, Philippines Zendesk Full timeAbout the RoleThis position requires a strong understanding of customer support principles and the ability to communicate complex technical information in a clear and concise manner.You will be working with a diverse range of customers across the Greater China region, so proficiency in Mandarin is essential.In this role, you will have the opportunity to...
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Product Advocate
6 days ago
Taguig, National Capital Region, Philippines JetSon Manpower Agency Full timeAs a Product Advocate at JetSon Manpower Agency, you will be responsible for providing exceptional customer service and support to customers through various communication channels.Key Responsibilities:Support customers by responding to inquiries, resolving issues, and providing a best-in-class customer experience in a fast-paced environment.Perform routine...
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Client Care Advocate
21 hours ago
Taguig, National Capital Region, Philippines Monroe Consulting Group Full timeMonroe Consulting Group is recruiting a skilled Client Care Advocate to join our team. As a key member of our client care team, you will be responsible for supporting customers and professionals, handling inquiries, and resolving complaints.Key Responsibilities:Understand customer needs and provide accurate product recommendations and guidance.Handle...
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Partner Success Advocate
2 weeks ago
Taguig, National Capital Region, Philippines ETeam PH Full timeWe're seeking a talented Partner Success Advocate to join our team at ETeam PH. As a Partner Success Advocate, you will work closely with our partner managers and partners to ensure their success and satisfaction.About the RoleIn this role, you'll focus on supporting and improving the operations of our client Solution Partners. This includes providing...
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Global Customer Experience Specialist
2 days ago
Taguig, National Capital Region, Philippines Trip Group Full timeAbout the RoleAt Trip.com Group, we're on a mission to make travel easier and more enjoyable for everyone. As a Global Customer Experience Specialist, you'll play a critical role in helping us achieve this goal.Company OverviewTrip.com Group is a leading one-stop travel service provider that enables local partners and travelers around the world to make...
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Human Resources Advocate
20 hours ago
Taguig, National Capital Region, Philippines The Coca-Cola Company Full timeJob SummaryWe are seeking a Human Resources Advocate to join our team at The Coca-Cola Company. This role involves providing HR support, resolving complex inquiries, and delivering exceptional customer service to our employees.Main ResponsibilitiesSupport employees with HR-related requests, ensuring timely and accurate responses.Develop and deliver training...
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Customer Experience Manager
22 hours ago
Taguig, National Capital Region, Philippines HCLTech Full timeCustomer Experience Manager (CX)Job DescriptionThe ideal CX Manager is an experienced customer experience professional with a program/project management background, excellent communication skills, and deep empathy for our customer's everyday struggles and challenges. S/he will lead engagement activities including onboarding to the CX Program, defining, and...
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Head of Customer Experience Management
3 hours ago
Taguig, National Capital Region, Philippines Michael Page Full timeAbout Our ClientWe are a leading life insurance provider in the Philippines, dedicated to offering life, health, and investment-linked insurance products.Key ResponsibilitiesWe develop comprehensive strategies and operating plans, aligning necessary resources and tools with organisational goals.We lead strategic leadership initiatives, influencing strategy...
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Employee Experience Advocate
1 week ago
Taguig, National Capital Region, Philippines ECLARO Full timeECLARO is committed to delivering exceptional HR services to its employees. We are seeking a dedicated and results-driven HR Shared Services Helpdesk Associate to join our team. As a key member of our HR department, you will be responsible for providing responsive and informative support to employees on HR-related matters.Main Responsibilities:Deliver...
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Product Advocate Manager
20 hours ago
Taguig, National Capital Region, Philippines NICE Full timeUnlock the full potential of your career at NICE, where innovation meets collaboration. As a Product Advocate Manager, you'll play a pivotal role in shaping customer journeys for our clients.Our Proactive AI Agents platform is an integral part of NICE CXone's customer engagement software suite, leveraging AI, natural language processing, and machine learning...
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Global Client Advocate
1 week ago
Taguig, National Capital Region, Philippines Nasdaq, Inc. Full timeNasdaq, Inc. is a global technology company that sees technology as a means to free people up to work together more productively and effectively. As a Global Client Advocate, you'll be responsible for providing reactive support for a wide variety of data queries and participating in ad-hoc data projects.Your day-to-day responsibilities will include working...
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People Advocate
1 week ago
Taguig, National Capital Region, Philippines iOPEX Technologies Full timeAt iOPEX Technologies, we're always looking for talented professionals to join our team. As a People Advocate, you will play a crucial role in helping us find the best candidates for our available roles.About the RoleThis is an exciting opportunity to work with a dynamic team and contribute to the growth of our company. Your main responsibilities will...
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Medical Nurse Advocate
22 hours ago
Taguig, National Capital Region, Philippines weSource Management Consultancy Firm Full timeAbout the JobWe are seeking a highly skilled Medical Nurse Advocate to join our team. As a Telephone Triage Nurse, you will play a vital role in providing exceptional patient care and support.The ideal candidate will have 3-5 years of recent experience in telephone triage, with a strong background in clinical assessment and patient advocacy.Responsibilities...