Head of Customer Experience Management

About the roleAs the Head of Finance at Experience Entertainment Inc. / Insignia Presents, you will be responsible for overseeing the company's financial operations and ensuring the accurate and timely reporting of its financial performance. This is a full-time position based in Bonifacio Global City, Taguig City, Metro Manila.What you'll be doingManage the...

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. As the Head of Investment Management and Operations, you will play a crucial role in delivering innovative propositions, easy-to-understand products and a simpler insurance...

We are a global company with 60 locations across 19 countries, serving 8 industries. Our head office is located in Rochester, New York, USA, and we offer a wide range of benefits to our employees. If you are a Customer Success Manager looking for a global career, we invite you to apply for this exciting opportunity.Job Overview:We are seeking a skilled...

Head of Investment OperationsHead of Investment OperationsApply locations Philippines - BGC Taguig time type Full time posted on Posted Yesterday job requisition id R-0021840About FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets...

Head of Investment Operations Head of Investment Operations Apply locations Philippines - BGC Taguig time type Full time posted on Posted Yesterday job requisition id R-0021840 About FWD Group FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing...

About the JobLocations: BGC, TaguigCorporate Title: Assistant ManagerWork Arrangement: HybridThe Customer Experience team is looking for experienced professionals to join us in Makati with the role of Customer Experience Manager (Metrics and Insights).In this role, you'll work with data from diverse sources, collaborate with talented colleagues, and help...

About the RoleThe Accounting Department Head is responsible for overseeing the day-to-day activities of the accounting department, ensuring accurate and timely financial reporting. Key responsibilities include:Financial Reporting: Oversee the preparation of major projects, month-end, and year-end reports, ensuring they are completed accurately and on...

Job Title: Head Pastry ChefThe Senior Baker is responsible for overseeing the back of house operations in a fast-paced outlet kitchen environment. Key responsibilities include ensuring timely and accurate completion of tasks related to the final preparation of bakery products, improving existing processes, and monitoring inventory levels of bakery finishing...

FWD Group Management Holdings Limited offers a unique opportunity to join a dynamic team dedicated to delivering exceptional customer experiences in the insurance industry.The company serves over 12 million customers across 10 markets, providing a range of life and health insurance products.Key ResponsibilitiesService Delivery:Deliver high-quality claims...

Asia Affinity Property Management, Inc. seeks a highly motivated Property Operations Head to lead its property management team.ResponsibilitiesThis role involves overseeing the operational aspects of properties, including budget control and maintenance requests.Develop and implement strategies to improve property operationsWork closely with outside vendors...

About the OpportunityWe are looking for a Customer Experience Manager to lead our Life Science operations team. In this role, you will optimize customer experience for Genpact Clients and work closely with the F&A management team to drive performance, continuous improvement, and meet customer expectations.Main ResponsibilitiesDevelop and implement strategies...

About the RoleWe're seeking a highly skilled professional to join our Customer Experience team as a Customer Experience Manager (Metrics and Insights) in Makati.In this position, you'll have the opportunity to work with diverse data sources, collaborate with talented colleagues, and contribute to shaping exceptional customer experiences.Key Responsibilities...

About the JobEastWest Bank is seeking an experienced professional to join our Customer Experience team in Makati as a Customer Experience Manager (Metrics and Insights).In this role, you'll work with data from diverse sources, collaborate with talented colleagues, and help shape exceptional customer experiences.Key Responsibilities:Gather and integrate data...

Job DescriptionThe role of the Customer Experience Manager is to lead and manage a customer service team, responsible for delivering exceptional customer experiences across various channels. Key responsibilities include handling customer inquiries, resolving complaints, and implementing customer service policies and procedures.A successful candidate will...

Globe Telecom, Inc. is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle.Job DescriptionWe are seeking a highly skilled Customer Experience Manager to lead our overall engagement with the growing Postpaid customer base.The ideal candidate will ensure monthly engagement growth through rewards, Globe...

Pastry Department Head Job DescriptionThe Senior Baker is responsible for managing the pastry department's operations, including ensuring timely and accurate completion of tasks related to the final preparation of bakery products, improving existing processes, and monitoring inventory levels of bakery finishing supplies.About the Position:We are looking for...

Customer Experience Manager (CX)Job DescriptionThe ideal CX Manager is an experienced customer experience professional with a program/project management background, excellent communication skills, and deep empathy for our customer's everyday struggles and challenges. S/he will lead engagement activities including onboarding to the CX Program, defining, and...

We're looking for a Customer Experience Manager to join our team at GCash. As a key member of our operations team, you'll play a critical role in delivering exceptional customer experiences through process and experience excellence.You'll collaborate with Technology Tribes and Solutions Designers in an agile setup to design downtime triggers that minimize...

Job OverviewAt Sutherland, we are seeking a results-driven individual to join our team as a Customer Experience Manager. As a key member of our organization, you will be responsible for collecting and analyzing customer feedback, ensuring compliance with key initiatives, and building a positive experience for our clients.About the RoleThis is an exceptional...

Head of FinanceUp to 150k depending on your skill and experienceJob Requirements:Minimum of 5 years experience in a commercial company within the tourism industry, managing financial or administrative operations.Basic accounting knowledge (proficiency in journal entries is mandatory).Proficiency in ERP systems or QuickBooks accounting software is an...