Current jobs related to Digital Customer Advocate - Taguig, National Capital Region - Globe Telecom, Inc.

  • Customer Service Advocate

    6 days ago

    Taguig, National Capital Region, Philippines Citigroup Full time

    We are seeking a Customer Service Advocate to join our team at Citigroup. As an advocate for our customers, you will play a vital role in ensuring their satisfaction and loyalty. In this role, you will be responsible for providing day-to-day operations support services, including record/documentation maintenance, storage & retrieval of records, account...

  • Customer Experience Advocate

    1 week ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is seeking a seasoned Customer Experience Advocate to drive customer success and growth.Job Description:Key Responsibilities:Elevate customer value by empowering them to harness the full potential of our platform, aligning with their business objectives.Leverage internal teams, including Sales, Marketing, Product, Technical Support,...

  • Customer Experience Advocate Lead

    1 week ago

    Taguig, National Capital Region, Philippines Sutherland Philippines Full time

    Job DescriptionWe are seeking a highly skilled Customer Experience Advocate Lead to join our team. As a key member of our Customer Success organization, you will play a critical role in driving customer satisfaction and growth.

  • Customer Experience Advocate

    2 weeks ago

    Taguig, National Capital Region, Philippines DEMOPOWER PHILIPPINES INC. Full time

    About the RoleThis Customer Experience Advocate position is an excellent opportunity to make a real impact on our customers' lives. As a key member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients. Main Responsibilities- Proactively seek solutions to problems and notify...

  • Customer Success Advocate

    1 week ago

    Taguig, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full time

    Job Description: About the role We're looking for a driven and results-oriented Outbound Customer Success Representative to join our expanding outbound team. In this role, you'll be responsible for making outbound calls to customers, gaining their feedback on William Hill UK, helping to solve any issues, and sharing information around any of our exciting...

  • Customer Service Advocate

    2 weeks ago

    Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

    Job SummaryWe are seeking a talented Customer Service Advocate to join our team at Ayuda Business Management Solution Inc. in Market Market, Taguig.About the RoleThis is a graveyard shift position that requires strong English communication skills and solid experience in Voice Account. The ideal candidate will have a background in Healthcare Account and be...

  • Customer Service Advocates for Trip.com Group

    1 week ago

    Taguig, National Capital Region, Philippines Trip Group Full time

    Job DescriptionAs a Customer Advisor for In-house Contact Center, you will be responsible for assisting customers with their inquiries and concerns via phone, chat, or email. You will communicate effectively with customers, showing empathy and patience, and work as part of a high-performing team to support and help colleagues and Team Lead as required.You...

  • Customer Success Advocate

    2 weeks ago

    Taguig, National Capital Region, Philippines N-able Technologies Ltd. Full time

    Are you a detail-oriented individual with excellent communication skills? Do you enjoy working with cross-functional teams to resolve complex issues? As a Partner Care Specialist at N-able, you'll be responsible for providing top-notch support to our partners. This includes resolving cases through various mediums, collaborating with internal stakeholders,...

  • Digital Solutions Strategist

    6 days ago

    Taguig, National Capital Region, Philippines Google Full time

    About the RoleAs a Digital Solutions Strategist, you will partner closely with Google's key clients to develop tailored digital solutions that drive business growth and brand expansion.Your expertise in online media combined with your exceptional communication skills and analytical abilities will enable you to uncover new opportunities for our clients and...

  • Happiness Advocate

    1 day ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    We invite highly motivated and customer-focused individuals to apply for the Happiness Advocate role. As a key member of our team, you will be responsible for delivering exceptional customer experiences.Job SummaryThis is an exciting opportunity to join our team and contribute to driving positive outcomes for our customers. If you have a passion for...

  • Service Advocate

    1 day ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Job DescriptionWe are looking for a highly skilled Service Advocate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via calls and emails.Main ResponsibilitiesManage customer calls and emails in a professional and efficient manner.Provide expert advice and guidance to customers on...

  • Digital Accessibility Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines Tyler Technologies Full time

    Job OverviewTyler Technologies is seeking a detail-oriented professional to ensure digital products meet accessibility standards and are usable by individuals with diverse needs.In this role, you'll collaborate across teams throughout the software development lifecycle, from design to post-launch, while advocating for inclusive design and driving continuous...

  • Digital Solutions Specialist

    4 days ago

    Taguig, National Capital Region, Philippines Annex Digital Inc. Full time

    About Annex Digital Inc.We are a leading provider of digital and security solutions, committed to delivering innovative and effective solutions to our clients. Our dynamic sales team is seeking a talented Sales Officer to join us in driving sales growth and expanding our customer base.As a Sales Officer, you will play a key role in ensuring timely collection...

  • Enterprise Support Advocate

    1 day ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    As an Enterprise Support Advocate, you will play a critical role in helping customers navigate the complexities of cloud computing.ResponsibilitiesCollaborate with customers to identify opportunities to improve their use of AWS.Develop and deliver customized training programs to help customers get the most out of AWS.Work closely with Amazon Web Service...

  • Customer Support Advocate

    1 week ago

    Taguig, National Capital Region, Philippines Booth and Partners Full time

    Why you'll love Softchoice:At Softchoice, our purpose is to unleash the potential of people and technology.Our company was built around the idea that there is no success without team success. We foster a culture of inclusion and fairness, where diverse interests, experiences, and backgrounds are celebrated. We strive to empower and unleash the potential of...

  • Strategic Deal Advocate

    2 days ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    Role OverviewThis is an exciting opportunity for a seasoned professional to take on a key role in our organization. As a Strategic Deal Advocate, you will be responsible for developing and executing strategies to drive revenue growth and expand our customer base.The successful candidate will have a proven track record of success in sales and business...

  • Digital Transformation Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Rising Tide Digital Inc Full time

    Job DetailsRising Tide Digital Inc is looking for a skilled IT Business Analyst to join our team. This role involves working closely with stakeholders to gather and document business requirements, developing and maintaining accurate and detailed documentation of business processes, and collaborating with cross-functional teams to identify and implement...

  • Client Solutions Advocate

    1 week ago

    Taguig, National Capital Region, Philippines SL SEARCH CORPORATION Full time

    In this Client Solutions Advocate role, you will play a critical part in delivering seamless and satisfying customer experiences. You will provide prompt and efficient customer support through multiple channels, addressing customer issues and complaints in a professional and timely manner. Additionally, you will guide customers in account setup, updates, and...

  • Virtual Customer Advocate

    2 weeks ago

    Taguig, National Capital Region, Philippines American Express Full time

    About the RoleThe Digital Collections Expert will play a vital role in handling credit cardmember queries via live chat, providing world-class customer service, and resolving credit concerns in a timely and effective manner.Responsibilities:Provide top-notch customer service to credit cardmembers via live chat.Analyze risk and make sound decisions to ensure...

  • Digital Product Leader

    15 hours ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    In this role, you will collaborate with stakeholders to ensure digital vision and products align within team strategy and requirements. You will also prioritize and manage items in the backlog and maintain a backlog 3 to 4 sprints ahead of the team.Main Responsibilities:Be accountable for product-specific OKRs and communicate progress to...

Digital Customer Advocate

3 weeks ago

Taguig, National Capital Region, Philippines Globe Telecom, Inc. Full time

We are seeking a Digital Customer Advocate to join our team at Globe Telecom, Inc. This individual will be responsible for developing and executing strategies that drive customer adoption and retention.

Key Responsibilities:
  • Digital Transformation: Lead the development and implementation of digital solutions that meet customer needs.
  • Customer Engagement: Foster strong relationships with customers through regular communication and feedback.
  • Process Improvement: Continuously evaluate and improve processes to enhance customer experience.

Requirements:

  • Work Experience: Minimum 10 years in customer advocacy, account management, or related fields.
  • Knowledge and Skills: Proven track record in program governance and management; intermediate level of knowledge in financial analysis is an advantage.
  • Education: Bachelor's Degree in related fields; Master's Degree such as an MBA is preferred.