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Customer Service Advocate

2 weeks ago

Taguig, National Capital Region, Philippines TalentHero Full time

At TalentHero, we are seeking a highly skilled Customer Service Advocate to join our team. In this role, you will play a crucial part in providing exceptional customer service and support through various communication channels.

Key Responsibilities:
  • Provide empathetic and timely support to customers regarding financial products and services.
  • Analyze customer inquiries and issues, and seek ways to improve their experience.
  • Perform routine tasks such as answering inquiries, resolving problems, and providing best-in-class customer service.

In addition to these responsibilities, the ideal candidate will have 6+ months of experience in Customer Service, Financial Services, or Contact Center, or equivalent demonstrated through work experience, training, military experience, or education.