Partner Success Advocate

5 days ago


Taguig, National Capital Region, Philippines ETeam PH Full time

We're seeking a talented Partner Success Advocate to join our team at ETeam PH. As a Partner Success Advocate, you will work closely with our partner managers and partners to ensure their success and satisfaction.

About the Role

In this role, you'll focus on supporting and improving the operations of our client Solution Partners. This includes providing operational support, responding to ticket escalations, and keeping track of outstanding questions or issues.

You'll work closely with our partner managers and internal stakeholders to ensure that our partners' expectations are met and exceeded.

Key Responsibilities
  • Support and improve the operations of client Solution Partners
  • Provide operational support and respond to ticket escalations
  • Keep track of outstanding questions or issues
  • Work closely with partner managers and internal stakeholders
Requirements

To be successful in this role, you'll need to have:

  • A minimum of 2 years' experience in operations or a related field
  • Strong problem-solving skills and a proactive approach
  • Excellent communication and organizational skills
  • Fluency in English


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