Customer Service Associate
1 day ago
About Neksjob Corporation
Neksjob Corporation is a dynamic company that provides exceptional customer service solutions to various industries.
Job Overview
We are currently seeking highly skilled Customer Service Representatives to join our team in Iloilo. As a key member of our team, you will be responsible for handling large volumes of customer inquiries and providing timely resolutions.
Duties and Responsibilities
Your primary role will include:
- Responding to customer calls in a professional and courteous manner
- Providing accurate and comprehensive information to customers
- Resolving customer complaints and issues efficiently
Salary and Benefits
We offer a competitive salary package with additional benefits including:
- HMO coverage for employee and up to 5 dependents
- Quarterly appraisals and monthly performance incentives
- Up to 30 days paid leaves with the option to convert up to 21 days to cash
- Non-taxable meal and transportation allowance
- Night differential
- Group life insurance
- Onsite clinic and free emergency medicine
- Wellness programs
Qualifications
To be eligible for this role, you must meet the following requirements:
- Be at least 18 years old
- Have a high school or senior high school diploma
- Have good English communication and interaction skills
- Amenable to shifting schedules
Preferred Qualifications
BPO experience is preferred but not required. We encourage candidates with transferable skills and a passion for delivering excellent customer service to apply.
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