Customer Service Associate

1 day ago


Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time

About Neksjob Corporation

Neksjob Corporation is a dynamic company that provides exceptional customer service solutions to various industries.

Job Overview

We are currently seeking highly skilled Customer Service Representatives to join our team in Iloilo. As a key member of our team, you will be responsible for handling large volumes of customer inquiries and providing timely resolutions.

Duties and Responsibilities

Your primary role will include:

  • Responding to customer calls in a professional and courteous manner
  • Providing accurate and comprehensive information to customers
  • Resolving customer complaints and issues efficiently

Salary and Benefits

We offer a competitive salary package with additional benefits including:

  • HMO coverage for employee and up to 5 dependents
  • Quarterly appraisals and monthly performance incentives
  • Up to 30 days paid leaves with the option to convert up to 21 days to cash
  • Non-taxable meal and transportation allowance
  • Night differential
  • Group life insurance
  • Onsite clinic and free emergency medicine
  • Wellness programs

Qualifications

To be eligible for this role, you must meet the following requirements:

  • Be at least 18 years old
  • Have a high school or senior high school diploma
  • Have good English communication and interaction skills
  • Amenable to shifting schedules

Preferred Qualifications

BPO experience is preferred but not required. We encourage candidates with transferable skills and a passion for delivering excellent customer service to apply.



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