Customer Support Associate

7 days ago


Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

About the Role

We are seeking a highly skilled Customer Support Associate to join our team at Gratitude Philippines. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and working in a fast-paced environment.

Job Responsibilities

  • To provide timely and effective support to customers through various communication channels, including phone, email, and live chat.
  • To resolve customer complaints and issues in a professional and courteous manner.
  • To work collaboratively with internal teams to ensure seamless customer service delivery.

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of experience in a similar role is preferred.
  • Excellent communication and problem-solving skills are essential.

What We Offer

We offer a competitive basic salary range of 16,000 - 20,000, depending on qualifications and experience. Our shifting schedule ensures that you will have a variety of shifts to choose from, allowing you to balance your work and personal life.

Why Join Us?

Gratitude Philippines is a dynamic and growing company that values its employees. We offer a supportive and inclusive work environment, opportunities for growth and development, and a comprehensive benefits package.



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