Customer Experience Professional

6 days ago

Pasig, National Capital Region, Philippines beBeeAdvocate Full time ₱5,760,000 - ₱8,084,000

Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and excellent communication skills? We're looking for a highly motivated individual to join our team as a Senior Customer Advocate.

Key Responsibilities:
  • Provide top-notch customer service by interacting with clients in a professional and empathetic manner
  • Collaborate with internal and external teams to resolve customer inquiries and complaints
  • Perform thorough issue tracking, documentation, and resolution
  • Ensure timely escalation of issues to meet internal and external expectations

As a Senior Customer Advocate, you will be the voice of our customers, advocating on their behalf to ensure their needs are met. If you're a customer-centric individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Requirements:
  • At least 3 years of experience in customer-facing roles, preferably in SaaS products
  • Excellent reading comprehension, verbal, and written communication skills
  • Strong phone contact handling skills and ability to communicate complex ideas
  • Knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
  • Ability to learn and navigate new technology quickly

If you're a self-motivated individual with a passion for delivering exceptional customer experiences, we'd love to hear from you. Apply now to join our dynamic team

  • Customer Experience Marketing Professional

    6 days ago

    Pasig, National Capital Region, Philippines beBeeMarketing Full time ₱6,000 - ₱8,000

    Job DescriptionA CRM Specialist is responsible for developing and executing comprehensive email and SMS marketing campaigns to drive customer acquisition, retention, and re-engagement. The ideal candidate will have a strong background in email marketing, digital marketing, and CRM systems.Key Responsibilities:Campaign Creation: Design and execute...

  • Customer Experience Champion

    5 days ago

    Pasig, National Capital Region, Philippines beBeeCustomerService Full time $60,000 - $80,000

    Job SummaryThe Customer Service Manager plays a vital role in ensuring exceptional customer experiences. This individual will oversee the management of customer service activities, including complaint resolution, order fulfillment, and customer communication.Responsibilities include developing and implementing customer service policies, procedures, and...

  • Customer Experience Champion

    1 week ago

    Pasig, National Capital Region, Philippines beBeeCustomerExperience Full time ₱800,000 - ₱1,200,000

    Customer Experience Champion RoleThis is a highly challenging and rewarding leadership position that requires a unique blend of business acumen, technical expertise, and interpersonal skills.As the CUSTOMER EXPERIENCE CHAMPION, you will be responsible for driving customer-centric initiatives across various departments to ensure seamless and personalized...

  • Customer Experience Specialist

    2 days ago

    Pasig, National Capital Region, Philippines beBeeCustomerService Full time ₱180,000 - ₱250,000

    Customer Experience SpecialistWe're seeking a skilled and enthusiastic professional to join our customer service team. As a Customer Experience Specialist, you will be responsible for delivering exceptional service to our clients, resolving customer issues, and providing support through various communication channels.

  • Customer Experience Representative

    6 days ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱3,000,000 - ₱4,800,000

    Customer Service ProfessionalWe are seeking a skilled Customer Service Professional to join our team. In this role, you will play a crucial part in delivering exceptional customer experiences.Key Responsibilities:Answer phone, ticket, and chat inquiries in a timely mannerConduct customer interviews to resolve issues efficientlyProcess proper documentation...

  • Customer Experience Representative

    6 days ago

    Pasig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱200,000 - ₱300,000

    **Customer Support Role**At our organization, we are seeking a professional and empathetic individual to fill the role of Customer Support Specialist. This position is ideal for someone who excels at providing timely, professional, and solution-oriented support via email to ensure an exceptional customer experience.As a key member of our team, your primary...

  • Customer Experience

    6 days ago

    Pasig, National Capital Region, Philippines Wefund Lending Corp. Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Customer Experience Strategy & Execution - develop and implement comprehensive strategies to optimize the customer/user experience across all user touchpoints—including the app, website, social media channels (e.g., Facebook), and customer service hotline.Research, Analytics and Benchmarking - conduct regular research and surveys to...

  • Customer Experience Lead

    6 days ago

    Pasig, National Capital Region, Philippines Robinsons Land Corporation Full time $80,000 - $120,000 per year

    Role MissionAs ourCustomer Experience Lead, you will championRobinsons Offices'tenant experience journey by delivering exceptional service and crafting innovative, client-focused solutions. You will be instrumental in cultivating a customer-centric culture across building operations, ensuring every interaction reflects ourcore values,strategic objectives,...

  • Customer Experience Lead

    1 week ago

    Pasig, National Capital Region, Philippines Robinsons Land Corporation Full time

    OverviewDirect message the job poster from Robinsons Land CorporationAs our Customer Experience Lead, you will champion Robinsons Offices' tenant experience journey by delivering exceptional service and crafting innovative, client-focused solutions. You will be instrumental in cultivating a customer-centric culture across building operations, ensuring every...

  • Exceptional Customer Experience Representative

    23 hours ago

    Pasig, National Capital Region, Philippines beBeeResponsibilities Full time ₱800,000 - ₱1,200,000

    Customer Service Representative OpportunityWe are seeking a highly skilled and organized individual to join our Customer Care team as a Customer Service Representative. As a key member of our department, you will play a vital role in delivering exceptional service and support to our customers.This is an exciting opportunity for someone who is passionate...