Senior Customer Service Liaison

1 day ago


Pasig, National Capital Region, Philippines Neksjob Corporation Full time
About Us

Neksjob Corporation is a leading provider of exceptional customer service experiences.

Job Description

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will be responsible for handling customer inquiries and concerns in a professional and courteous manner.

Key Responsibilities
  • Respond to customer calls, emails, and chats in a timely and efficient manner
  • Resolve customer complaints and concerns in accordance with company policies and procedures
  • Provide product information and recommendations to customers
  • Upsell and cross-sell products to customers as opportunities arise
Requirements
  • H.S. Graduate or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Must have excellent English communication skills
  • With or without BPO experience
Benefits

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.



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