Customer Service Liaison Specialist

2 weeks ago


Pasig, National Capital Region, Philippines Meta Solutions Full time
About the Role

We are seeking a skilled Customer Service Liaison Specialist to manage customer inquiries and resolve complaints efficiently. This role requires exceptional communication skills, attention to detail, and the ability to remain calm under pressure.

Responsibilities
  • Maintain a professional attitude and empathetic approach towards customers at all times.
  • Respond promptly to customer inquiries and provide accurate information.
  • Communicate effectively with customers through various channels, including phone, email, and chat.
  • Acknowledge and resolve customer complaints in a timely and satisfactory manner.
  • Demonstrate in-depth knowledge of our products and services to answer customer questions confidently.
  • Process orders, forms, applications, and requests with accuracy and efficiency.
  • Keep records of customer interactions, transactions, comments, and complaints for future reference.
  • Collaborate with colleagues as needed to ensure seamless customer service delivery.
What You Need to Succeed
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Knowledge of our products and services is essential.
What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience. Additionally, you will have access to comprehensive training and development opportunities to enhance your skills and career growth.



  • Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    The Mida Food Specialist is seeking a skilled Logistics Liaison Representative to join our team. This role is responsible for ensuring the timely and accurate delivery of documents, parcels, and other items between various locations.About the RoleThis is an exciting opportunity for a reliable and detail-oriented individual who can work effectively in a...


  • Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    Job Description:The Customer Relations Assistant plays a vital role in ensuring seamless interactions with customers. Key responsibilities include:Key Responsibilities:Respond to customer inquiries and requests via phone, email, or fax, providing timely and accurate information.Prepare and send quotations, orders, and lead times to customers, ensuring all...


  • Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    Job Title: Customer Service Liaison SpecialistAbout WHR Global Consulting:WHR Global Consulting is a talent solution provider with a global reach. Our company specializes in connecting top talent with clients across various industries.Job Summary:We are seeking an experienced Customer Service Liaison Specialist to join our team. The ideal candidate will have...


  • Pasig, National Capital Region, Philippines Cambrian Consulting Limited Full time

    Cambrian Consulting Limited is seeking a skilled Customer Service Liaison to join our team. This role requires strong communication skills, problem-solving abilities, and a commitment to providing exceptional customer satisfaction.About the RoleThe Customer Service Liaison will serve as the primary point of contact for customer inquiries, orders, issues, and...


  • Pasig, National Capital Region, Philippines Gratitude Philippines Full time

    Job SummaryGratitude Philippines is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities• Provide timely and effective responses to customer inquiries via phone,...


  • Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time

    Tangent Solutions, Inc. is seeking a highly skilled Customer Service Liaison to join our team.We are looking for an individual with excellent communication skills and the ability to provide top-notch customer support via phone and email.The ideal candidate will have a background in either ABM or STEM fields and be proficient in typing.This role involves...


  • Pasig, National Capital Region, Philippines THE SKIN LAUNDRY CORP Full time

    We are seeking a highly skilled and experienced Customer Service Liaison to join our team at THE SKIN LAUNDRY CORP. In this role, you will play a vital part in managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.Key...


  • Pasig, National Capital Region, Philippines Neksjob Full time

    About This RoleAs a Customer Service Specialist at Neksjob, you will engage with our customers in a professional and courteous manner, addressing their queries, concerns, and issues related to our products and services.Key Responsibilities Respond to customer calls, emails, and other inquiries Address customer complaints and resolve issues efficiently...


  • Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    Job Description:The Customer Relations Assistant plays a pivotal role in ensuring seamless communication with customers. The individual will be responsible for receiving and processing customer requests, quotations, and orders in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries and concerns via phone or emailPrepare and send...


  • Pasig, National Capital Region, Philippines Lexie Staffing Full time

    Are you looking for a challenging and rewarding career in customer service?Lexie Staffing is seeking a highly motivated and experienced Customer Service Representative to join our team.We offer a competitive salary package, including up to 28k per annum, plus the opportunity to work in a dynamic and fast-paced environment.About the Role:Job DescriptionAs a...


  • Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    We are seeking a skilled Client Experience Specialist to join our team at Mida Food Specialist. As a key member of our sales department, you will play a crucial role in providing exceptional customer service and ensuring seamless communication with clients.Job Description:The successful candidate will be responsible for:Receiving and processing customer...


  • Pasig, National Capital Region, Philippines Multistyle Specialist Inc Full time

    We are seeking a skilled professional to join our finance team at Multistyle Specialist Inc. as an Accounts Receivable Specialist with SAP experience.About the RoleThe ideal candidate will be well-versed in construction-related AR functions, including progress billing, lien waivers, and account reconciliation.Key ResponsibilitiesManage project-specific...


  • Pasig, National Capital Region, Philippines lexie staffing and business consulting Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Lexie Staffing and Business Consulting.About UsLexie Staffing and Business Consulting is a leading provider of staffing solutions, dedicated to delivering exceptional service to our clients and candidates.Job SummaryThis role involves providing top-notch customer service to...


  • Pasig, National Capital Region, Philippines WHR Global Consulting Full time

    About the Role:WHR Global Consulting is seeking a stellar candidate to fill the role of Customer Service Representative for its client based in Pasig City.This is a direct hiring opportunity for a dayshift, full-time role.Key Requirements:Graduate of any 4-year course, preferably in communications or business managementWith at least 6 months - 1 year working...


  • Pasig, National Capital Region, Philippines Primover Consultancy Services Inc Full time

    Job Responsibilities:- Respond to customer inquiries in a compassionate and active listening manner.Key Qualifications:- Bachelor's/College degree in any field.- Excellent verbal and written communication skills.- Ability to work a flexible schedule.Job Requirements:- Troubleshoot technical issues to provide efficient solutions.At Primover Consultancy...


  • Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    Job Overview:Neksjob Philippines is seeking a highly skilled Senior Customer Support Specialist to join our team. This role will be responsible for providing exceptional customer service and support to our business and end-consumer customers across multiple sub-families.About the Role:We are looking for a seasoned professional who can handle high-volume,...


  • Pasig, National Capital Region, Philippines Neksjob Full time

    Duties/Responsibilities:As a Customer Service Representative at Neksjob, your primary role will be to respond to incoming calls from customers, answer questions, and provide information regarding our products or services.Qualifications:At least a high school graduate or a college student in their second yearWith at least one year of technical background...


  • Pasig, National Capital Region, Philippines Neksjob Corporation Full time

    Educational Requirements• High School Graduate (Old Curriculum)• K12 Graduate• College Undergraduate (at least 1 year completed)• 2-year Course Undergraduate• 2-year Course Graduate• Bachelor's Degree HolderWork Experience• With or without BPO experience• Excellent English communication skills requiredAs a key member of the Neksjob...


  • Pasig, National Capital Region, Philippines Trinity Workforce Solution Full time

    The Customer Service Representative role at Trinity Workforce Solution involves providing exceptional support to our clients. Key responsibilities include:Responsibilities:Respond promptly to customer inquiries and concerns.Resolve customer issues and complaints effectively.Manage high volumes of inbound and outbound calls.Maintain accurate records of...


  • Pasig, National Capital Region, Philippines Metacom Full time

    Company Overview:Metacom is a leading provider of customer support services, dedicated to delivering exceptional assistance to our clients.Salary:We offer a competitive salary of $45,000 - $55,000 per year, based on experience and qualifications.Job Description:As a Customer Support Representative, you will be responsible for providing top-notch assistance...