Customer Experience Liaison

1 day ago


Pasig, National Capital Region, Philippines Lexie Staffing And Business Consulting Full time
About Lexie Staffing And Business Consulting

We are a dynamic organization seeking an experienced Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers, providing exceptional support and resolution to their inquiries.

Key Responsibilities
  • Handle customer complaints and inquiries in a professional and courteous manner
  • Follow up with customers to ensure their satisfaction and resolve any ongoing issues
  • Inform customers about additional products or services that may benefit them
Required Skills and Qualifications
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
  • Strong problem-solving skills, with the ability to analyze and resolve complex issues
  • Empathy and understanding, with the ability to de-escalate tense situations
  • Organizational skills, with the ability to prioritize tasks and manage multiple requests
Benefits
  • A competitive salary and benefits package
  • Opportunities for growth and development within the company
  • A dynamic and supportive work environment


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