Customer Interaction Specialist

3 days ago


Mandaluyong City, National Capital Region, Philippines beBeeCommunication Full time ₱150,000 - ₱250,000
Job Overview

This position involves handling various customer transactions and inquiries through different communication channels.

Responsibilities:
  • Process incoming transactions via phone, SMS, fax, or email in accordance with established policies and procedures.
  • Address customer concerns and inquiries received via inbound calls and emails.
  • Manage customers' requests by following predetermined processes and procedures.
  • Handle endorsement requests from clients and co-CCRs.
  • Conduct outbound calls for seasonal projects as required.
Key Qualifications:
  • Excellent communication skills are essential for this role.
Why This Role Matters

This position plays a vital part in delivering exceptional customer experiences and driving business growth.



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