Customer Support Specialist

4 days ago

Quezon City, National Capital Region, Philippines beBeeSupport Full time
Job Description:

We are seeking a highly skilled Customer Support Specialist to join our team. This individual will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring overall customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Analyze customer concerns and provide solutions or escalate issues as necessary
  • Document all interactions with customers in our CRM system
  • Collaborate with internal teams to resolve complex customer issues
Requirements:
  • Bachelor's degree in a related field (e.g., business, communications)
  • Minimum 2 years of experience in customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
Benefits:
  • Flexible working hours and remote work options
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
Additional Information:

This role requires a high level of emotional intelligence, empathy, and adaptability. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

  • Everyday Banking Customer Support Specialist

    20 hours ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱900,000 - ₱1,200,000

    Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team. As an Everyday Banking Consultant, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEnsure first call resolution for customers by utilizing available tools and resources.Resolve customer enquiries...

  • Healthcare Support Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time

    Healthcare Support Specialist">We are looking for a skilled and compassionate Healthcare Support Specialist to join our team. As a member of our Customer Service Representative team, you will play a crucial role in providing exceptional support to our customers.">Your Key Responsibilities:">

  • Customer Success and Support Specialist

    3 weeks ago

    Quezon City, National Capital Region, Philippines Venture Smarter Full time

    Company Information Venture Smarter1963 33rd Ave, San Francisco, CA 94116, United StatesSan Francisco, California94116Website: https://venturesmarter.com/Venture Smarter is your trusted partner in navigating the complex landscape of business growth and transition. We believe that the key to staying ahead in today's competitive market lies in employing...

  • Customer Support Specialist

    3 days ago

    Quezon City, National Capital Region, Philippines beBeeCommunication Full time ₱600,000 - ₱1,000,000

    Job DescriptionWe provide 24/7 voice and non-voice support to customers.Key Responsibilities:Escalation point for customer issuesTimely resolution of customer queriesRequirements:Excellent communication skillsAble to work in a dynamic environment

  • Database Support Specialist

    2 days ago

    Quezon City, National Capital Region, Philippines beBeeDatabase Full time ₱800,000 - ₱1,200,000

    Database Support SpecialistWe are looking for a highly skilled Database Support Specialist to join our team. In this role, you will be responsible for providing technical support to customer-facing teams and ensuring the smooth operation of our databases.Key Responsibilities:Provide technical support to customer care specialists and field service engineers...

  • Frontline Customer Support Specialist

    4 days ago

    Makati City, National Capital Region, Philippines beBeeCustomerSupport Full time

    Job Title: Frontline Customer Support SpecialistJob Description:We are seeking a highly skilled and customer-focused Frontline Customer Support Specialist to join our team. As the primary point of contact for customers, you will be responsible for providing exceptional service and support, ensuring their needs are met promptly and efficiently.The ideal...

  • Customer Experience Specialist

    2 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomerExperience Full time ₱900,000 - ₱1,200,000

    Job Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring that our customers receive timely and effective solutions to their queries.Your key responsibilities will include:Providing first call resolution for...

  • Digital Support Specialist

    3 weeks ago

    Quezon City, National Capital Region, Philippines AAPMI2 Acquire Asia Pacific Manila 2, Inc. Full time

    Digital Support Specialist page is loadedDigital Support SpecialistApply locations Quezon City time type Full time posted on Posted 30+ Days Ago job requisition id R10812We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together...

  • Customer Service Specialist

    20 hours ago

    Quezon City, National Capital Region, Philippines beBeeCareer Full time ₱250,000 - ₱450,000

    Customer Service Specialist RoleThis position is an excellent opportunity to provide exceptional customer service and support to clients in a dynamic, fast-paced environment.As a Customer Service Specialist, you will engage with bilingual (English and Spanish) customers through voice channels to address inquiries, concerns, and requests related to mortgage...

  • Technical Support Specialist

    4 days ago

    Quezon City, National Capital Region, Philippines beBeeSpecialist Full time

    Technical Support SpecialistJob Summary: We are seeking an experienced Technical Support Specialist to join our team.Responsibilities:Troubleshoot and resolve technical issues with custom hardware and software systems.Provide level 2 technical support via written communication.Develop and maintain technical user guides and installation...