Customer Retention Specialist

Key Responsibilities:Customer Engagement: Directly interacting with customers via phone, email, or other channels to understand their needs and concerns.Problem Solving: Identifying and resolving issues that may lead to customer churn.Data Analysis: Analyzing customer behavior, feedback, and churn patterns to identify areas for improvement.Strategy...

OverviewJoin to apply for the Customer Retention Manager (Loyalty/Rewards Program Management) role at HR TechX Corp.Location: BGC, TaguigWork Setup: Full OnsiteWork Schedule: Day Shift | Monday to FridayRole OverviewThe position will be responsible for leading key initiatives within the organization\'s consumer-facing loyalty program. This role is essential...

Key Sales Retention RoleThe sales customer retention trainer is accountable for developing and delivering training programs that equip new hires and existing team members with the knowledge required to effectively retain customers and drive sales.Essential Skills and QualificationsDeliver engaging and effective training sessions for new hires and existing...

Location: BGC, TaguigWork Setup: Full OnsiteWork Schedule: Day Shift | Monday to FridayRole OverviewThe position will be responsible for leading key initiatives within the organization's consumer-facing loyalty program. This role is essential to enhancing customer engagement, increasing repeat business, and supporting overall sales growth. The ideal...

About This RoleWe are seeking a seasoned Retention Marketing Specialist to develop and execute comprehensive retention strategies.This role combines lifecycle marketing, customer engagement, membership growth, and advocacy to drive long-term value.You will design and optimize automated journeys that foster customer loyalty, build programs that convert top...

Customer Retention Manager OpportunityIn this pivotal role, you will be responsible for crafting and executing retention strategies that foster long-term player engagement. Your experience in CRM operations and campaign management will enable you to develop targeted initiatives that promote player loyalty and reduce churn.Key Responsibilities:Design and...

Job Title: Customer Success ManagerWe are seeking an experienced Customer Success Manager to lead our customer retention efforts. The ideal candidate will have a strong understanding of user journey mapping, usability principles, and SaaS platforms.Main Responsibilities:Analyze key customer metrics to identify opportunities for improvement.Collaborate with...

Company Description:About SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...

Job TitleRetention and Escalations SpecialistWe're looking for a skilled Retention and Escalations Specialist to join our dynamic team. The ideal candidate will have excellent communication skills, a passion for problem-solving, and a strong ability to empathize with customers.Key Responsibilities:Provide timely, accurate, and empathetic support to consumers...

Customer Retention Specialist">About the Role">We are seeking a talented professional to lead our customer experience function and drive growth. As a Customer Retention Specialist, you will be responsible for defining scalable strategies to support expansion.">Main Responsibilities">Develop consultative sales processes through client communications across...