Sales Customer Retention Trainer

18 hours ago

Taguig, National Capital Region, Philippines beBeeRetention Full time ₱3,750,000 - ₱6,250,000
Key Sales Retention Role

The sales customer retention trainer is accountable for developing and delivering training programs that equip new hires and existing team members with the knowledge required to effectively retain customers and drive sales.

Essential Skills and Qualifications
  • Deliver engaging and effective training sessions for new hires and existing staff in the sales customer retention team.
  • Design, update, and coordinate training materials, modules, and assessments tailored to sales processes, client-specific requirements, and compliance standards.
  • Facilitate product knowledge, systems training, soft skills development, objection handling, and sales techniques.
  • Collaborate with stakeholders to identify training needs, skill gaps, and opportunities for performance improvement.
  • Evaluate training effectiveness through assessments, feedback, and performance tracking.
  • Support talent development programs and provide floor support to ensure smooth transition from training to production.
  • Maintain accurate training records, attendance, and performance reports for audit and tracking purposes.

As a valued member of our organization, you will be responsible for aligning training content with quality and operations insights. Your expertise will enable us to continuously improve our training methodologies and learning tools, ensuring we remain at the forefront of sales and customer retention strategies.

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