Patient Experience Coordinator

7 days ago


Dasmariñas, Calabarzon, Philippines beBeeCare Full time ₱32,500 - ₱37,500
Patient Care Navigator Role

This role is for a highly skilled professional to serve as the primary point of contact for patients, guiding them through complex healthcare journeys with empathy and professionalism.

  • Act as the main point of contact for patients, assisting with appointment scheduling, follow-ups, and care coordination.
  • Answer patient inquiries clearly and empathetically, ensuring they feel supported throughout their treatment journey.
  • Coordinate with healthcare providers and specialists to deliver seamless patient experiences.

The ideal candidate will possess excellent communication skills, strong attention to detail, and a compassionate approach with emotional resilience in fast-paced situations. They will also have experience working in customer service, healthcare support, or care navigation roles, and be proficient in Google Suite, Calendly, RingCentral, and CRM or case management tools.

Benefits of Working with Us
  • Fully remote work arrangement, allowing you to work from anywhere
  • Monday to Friday, 11:00AM - 8:00PM EST work schedule
  • Generous PTO policy to ensure a healthy work-life balance
  • HMO coverage after 3 months
  • Dedicated mentorship program to support your growth and development
  • Ongoing access to resources for professional growth and learning
  • Global networking opportunities to connect with professionals worldwide
Our Recruitment Process
  1. Application
  2. Screening
  3. Skills Assessment
  4. Top-grading interview
  5. Client Interview
  6. Job Offer
  7. Client Onboarding


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