
Remote Lead Generation Operations Manager
1 week ago
We are looking for an experienced leader to oversee the daily operations of our Leads Department. This role ensures that campaigns are executed efficiently, team members are productive, and departmental performance is optimized.
The ideal candidate will have a strong background in lead generation, digital marketing, or operations management. They will be responsible for overseeing day-to-day operations, managing a remote team, and ensuring compliance with internal policies and procedures.
Key Responsibilities:
1. Departmental Workflow Management
• Oversee day-to-day operations and ensure completion of all assigned tasks
• Maintain and implement operational SOPs for task execution and campaign support
• Monitor and update project management tools to track ongoing activities and deadlines
• Identify and resolve blockers that delay task execution
2. Team Leadership Oversight
• Supervise and mentor Leads team members, including Leads Team Leaders, Coordinators, and Assistants
• Assign daily workloads, monitor completion rates, and track attendance
• Lead onboarding and training for new team members
• Conduct performance check-ins and submit evaluations to HR as required
3. Cross-Department Coordination
• Collaborate with Social Media, Content, and Chat teams to ensure timely task handoffs
• Facilitate communication flow between departments for campaign-related deliverables
• Flag operational concerns or task delays to the COO or Leads Strategic Manager as appropriate
4. Administrative Oversight Reporting
• Verify payroll data such as attendance, deliverable completion, and daily check-ins
• Maintain department calendars, trackers, and communication logs
• Provide weekly operations updates and report on team task completion rates
• Ensure compliance with internal SOPs, security protocols, and documentation practices
Requirements:
• At least 3–5 years in a managerial role, preferably in lead generation, digital marketing, or operations
• Previous experience managing a remote team, especially in a digital or marketing setting
• Experience working cross-functionally with marketing, content, and executive teams
• Familiarity with lead generation and campaign-based workflows is a plus
Skills and Tools:
• Strong familiarity with project management tools (e.g., Trello, Asana, ClickUp)
• Proficiency in Google Workspace (Sheets, Docs, Drive)
• Excellent written and verbal communication skills
• Exceptional organizational, leadership, and time management skills
Benefits:
• Reliable internet and power backup
• Ability to work during EST business hours
Schedule: Monday to Friday 8:30 am - 5:30 pm EST
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