Remote Customer Support Specialist

1 day ago

Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time ₱1,600,000 - ₱2,200,000
Job Overview

We are seeking a Customer Support Specialist to join our team. This role is responsible for addressing customer inquiries and ensuring their needs are met.

As a key member of the support team, you will provide exceptional service and ensure that customers have a positive experience with our platform.

The ideal candidate will have excellent communication skills, be detail-oriented, and have a passion for delivering top-notch customer support.

About the Role
  • Respond to customer inquiries via phone, email, and live chat
  • Provide product advice and guidance to customers
  • Track customer interactions in our CRM system
  • Collaborate with cross-functional teams to resolve customer issues
Requirements
  • Excellent written and verbal communication skills
  • 1-2 years of experience in a customer-facing role
  • Ability to work in a remote environment
  • Strong problem-solving skills
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • Flexible working hours

Security notice: Due to recent recruitment scams, official email communication will come from our domain. If you receive messages from anyone claiming to represent us using a different domain or requesting sensitive information, report it to our support team.


What We Offer
  • Unlimited paid time off
  • A company-wide week off in December
  • Company offsite to celebrate milestones and encourage team meetups
  • Social time with coffee chats, game-playing, storytelling, and more

EEO statement: We are proud to be an equal-opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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