Crypto Customer Support Specialist

2 days ago


Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time $40,000 - $60,000
Job Overview

We are seeking a skilled customer-facing specialist to deliver exceptional support services to our clients via chat and email.

The ideal candidate will possess native language skills, with a strong upper intermediate level (B2). Previous experience in customer-facing roles is also required, particularly those with expertise working in live chat and email environments.

In addition to language skills and technical knowledge, we are looking for someone who can build positive relationships with customers, meet key performance indicators, and maintain up-to-date knowledge of cutting-edge technology.

As a customer support specialist, you will work closely with developers and other departments of various IT companies, communicating effectively to resolve customer issues and provide solutions.

We value candidates with personal or professional experience in the crypto industry, as well as those with analytical and research skills, a positive attitude, and accountability.

This role offers the opportunity to work remotely, enjoy a flexible schedule, and participate in an inclusive international environment.



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