Remote Customer Support Job

2 days ago

Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱31,000 - ₱53,000
Customer Support Specialist Opportunity

We are seeking a highly skilled and dedicated customer support specialist to join our team. As a key member of our operations, you will be responsible for delivering exceptional customer experiences through various communication channels.

Your primary focus will be on resolving customer inquiries and concerns in a timely and professional manner. You will also be required to maintain accurate records of customer interactions, update customer accounts, and perform other administrative tasks as needed.

To excel in this role, you must possess excellent English communication skills, both written and verbal. Your ability to work independently and as part of a team is crucial. Additionally, you should be tech-savvy and familiar with current technologies such as desktop sharing, cloud services, CRM, and VoIP.

This is a remote job opportunity that requires a strong sense of self-motivation and discipline. If you are a proactive and detail-oriented individual who can provide top-notch customer service, we encourage you to apply.

Duties and Responsibilities:
  • Manage inbound and outbound calls, emails, and instant messages effectively.
  • Resolve customer concerns promptly and professionally.
  • Maintain open and interactive communication with customers to build trust and loyalty.
  • Ensure customer satisfaction in every interaction.
  • Keep accurate records of customer interactions and update customer accounts accordingly.
  • Fulfill ad hoc tasks as assigned by management.
Required Skills and Qualifications:
  • A minimum of 1 year of proven experience as a customer support specialist.
  • Excellent English language proficiency (at least B2 level).
  • Excellent phone, email, and instant messaging communication skills.
  • Solid organizational and time management skills.
  • Tech-savvy with knowledge of current technologies.
  • Experience with word-processing software and spreadsheets (e.g., MS Office).
  • Knowledge of online calendars and scheduling tools (e.g., Google Calendar).
  • Proactive and detail-oriented with a keen sense of self-motivation.
Benefits:
  • Competitive salary package.
  • Performance incentives.
  • Job security and stability.
  • Paid training and development opportunities.
  • Inclusive company culture.
  • 100% remote work arrangement.

  • Remote Work Customer Support Job Opportunity

    2 days ago

    Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000

    Job Title: Technical Support SpecialistWe are seeking skilled and customer-focused individuals to provide technical assistance and troubleshooting support for a variety of clients across industries. In this role, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with...

  • Remote Customer Support Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeCustomerService Full time ₱1,000,000 - ₱1,200,000

    Job OpportunityWe are seeking an enthusiastic and customer-focused remote professional to support our diverse portfolio of clients. This is a fantastic opportunity to contribute to high-impact projects with world-class brands, utilizing your excellent communication skills to provide top-notch service to customers.The ideal candidate will have prior call...

  • Remote Customer Support Specialist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000

    Job DescriptionWe are seeking an experienced customer support agent to join our team. As a remote customer support specialist, you will be responsible for providing top-notch assistance to customers via chat, email, or phone.Respond to customer inquiries in a professional and friendly mannerHandle product information, order tracking, returns, and account...

  • Lead Remote Customer Support Agent

    2 days ago

    Cainta, Calabarzon, Philippines beBeeCustomerService Full time ₱1,000,000 - ₱1,200,000

    Remote Customer Service RepresentativeThe role of a Remote Customer Service Representative involves providing exceptional support to customers through various communication channels, including phone, email, and chat. The ideal candidate will possess excellent problem-solving skills, a strong understanding of customer service principles, and the ability to...

  • Remote Customer Support Specialist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time ₱1,600,000 - ₱2,200,000

    Job OverviewWe are seeking a Customer Support Specialist to join our team. This role is responsible for addressing customer inquiries and ensuring their needs are met.As a key member of the support team, you will provide exceptional service and ensure that customers have a positive experience with our platform.The ideal candidate will have excellent...

  • Remote Customer Support Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time $40,000 - $50,000

    Customer Support Expert WantedWe are looking for a highly skilled Customer Support Expert to join our team. As a key member of our support group, your primary responsibility will be to deliver exceptional technical and functional support to customers.You will collaborate with an existing team of experts, assisting clients with product configurations,...

  • Remote Customer Support Professional

    1 day ago

    Cainta, Calabarzon, Philippines beBeeSupport Full time ₱600,000 - ₱850,000

    Customer Support RoleWe're seeking a customer-focused professional who can provide exceptional service to our customers via chat, email, or phone.This role requires someone who is tech-savvy and has experience with managing tickets using Gorgias and Shopify.Main Responsibilities:Respond to customer inquiries in a professional and friendly mannerHandle...

  • Remote Customer Support Specialist

    1 day ago

    Cainta, Calabarzon, Philippines beBeeCustomerService Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking skilled and enthusiastic customer service representatives to join our remote team. As a customer service agent, you will be responsible for providing exceptional service to clients by handling inbound and outbound calls professionally and efficiently.Resolve customer issues on the first call through...

  • Remote Customer Support Specialist

    2 days ago

    Cainta, Calabarzon, Philippines beBeeVirtual Full time $25,000 - $40,000

    This is a remote job opportunity.We are seeking highly skilled individuals who are passionate about delivering exceptional customer experiences and contributing to the success of our business.Job DescriptionAs a virtual assistant, your role will involve providing top-notch customer support and experience to our valued clients. This includes managing client...

  • Remote Customer Support Professional

    2 days ago

    Cainta, Calabarzon, Philippines beBeeCommunitySupport Full time $6,000 - $40,000

    About the Community Phone TeamOur team is building a world-class customer experience platform, connecting local businesses and communities through seamless communication.We are looking for a highly skilled Customer Support Representative to join our remote team.The ideal candidate will be able to provide exceptional support to our customers, working closely...