HR Operations Specialist

2 days ago

Iloilo City, Western Visayas, Philippines beBeeCompliance Full time ₱5,000,000 - ₱7,000,000
Job Summary

This role oversees various human resources functions, including employee relations, payroll management, benefits administration, and compliance with relevant regulations.

Responsibilities
  • Address employee queries and concerns related to HR policies, payroll, benefits, and compliance.
  • Resolve employee grievances and mediate disputes effectively.
  • Maintain accurate records of daily HR cases and track resolution times for process improvement.
  • Handle daily HR tasks efficiently and ensure timely resolutions.
  • Coordinate pre-boarding activities, organize orientation sessions, assign mentors, and track progress during the probation period.
  • Develop engagement activities, conduct regular check-ins, and implement retention strategies.
  • Assess training needs, develop materials, schedule and conduct sessions, evaluate effectiveness, and maintain training records.
  • Process payroll, manage health insurance/leave/retirement benefits, address discrepancies, stay updated on regulations, and coordinate with finance for audits.
  • Ensure adherence to local laws, update HR policies, conduct compliance training, handle employment contracts and terminations, and maintain audit documentation.
  • Collect and analyze HR metrics, prepare leadership reports, use data-driven decisions, and implement HR tech solutions.
  • Perform regular audits, review files/resolutions for compliance, identify trends, and implement best practices.
  • Develop and update Standard Operating Procedures (SOPs) for HR functions, document workflows, train staff on adherence, and monitor progress and efficiency gains.
Requirements
  • Bachelor's Degree in a relevant field.
  • Minimum 2 years of experience in operations or a related field.
  • Proficiency in HR Management Systems and HR analytics tools.
  • Knowledge of payroll and benefits platforms.
  • Understanding of employment laws and compliance regulations.
  • Data analysis and reporting skills using Excel or similar tools.
  • Process documentation and SOP creation expertise.
  • Proficiency in audit and compliance tracking.
  • Project management skills for process improvement.
  • Strong interpersonal and communication skills.
  • Conflict resolution and negotiation abilities.
  • Empathy and active listening.
  • Adaptability to changing business needs.
  • Ability to handle confidential information with discretion.
Benefits

The ideal candidate will have a strong understanding of HR principles and practices, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

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