Experience Leader

2 weeks ago


Quezon City, National Capital Region, Philippines beBeeOperational Full time $80,000 - $120,000
Senior Member Experience Operations Manager

We are seeking a highly skilled professional to lead our member experience operations.

The ideal candidate will have a strong background in customer service, team management, and process improvement.

About the Role:

We connect directly to over 7 billion mobile wallets and enable members to make payments in real-time in over 130 countries and more than 80 currencies.

Responsibilities:

- Develop and implement strategies to enhance member experience

- Lead a team of customer support professionals

- Analyze data to identify areas for process improvement

Benefits:

- Opportunity to work with a cutting-edge technology platform

- Collaborative and dynamic work environment

- Professional development opportunities



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