Team Leader

The Team Leader is responsible for entry level supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilitiesTo manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team to...

Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

iFive Inc. is hiring a Full time Team Leader role in QC, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningExpected salary: ₱40,000 per month

Must be 4 years college graduatewith at least 1 year Experience as Team Leader and also as Sales Associate & CashierWilling to do field works & roving handling peopleWilling to be assigned in different kioskManaging the day-to-day activities of the team.Motivating the team to achieve organizational goals.Developing and implementing a timeline to achieve...

ONE CALL SOLN CALL CENTER SERVICES is hiring a Full time Team Leader role in Quezon City, NCR. Apply now to be part of our team.Job summary:Flexible hours available2-3 years of relevant work experience required for this roleExpected salary: ₱25,000 - ₱40,000 per monthOne Call Solutions Company provides comprehensive and innovative technology solutions...

The Team Leader will be responsible for managing the performance ofAssigned Customer Service Agents and apply strategic processes to improve team performance and contribute to the ongoing improvement of the account.Improve & sustain team performance to deliver and exceed assigned key performance indicators (KPIs)Maintain a daily/weekly/monthly operating...

DescriptionPosition Purpose:The Team Leader is responsible for managing a team of agents to ensure successful delivery of project goals. This role involves overseeing daily operations, coaching team members, monitoring performance metrics, and ensuring compliance with client expectations and company standards.Essential Functions and...