Remote Customer Service Representative

11 hours ago

Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time $35,000 - $55,000
Job Description

We are seeking a highly skilled and enthusiastic Customer Service Representative to fill this key role. As a member of our customer service team, you will be responsible for handling inbound and outbound calls professionally and efficiently.

You will work closely with customers to resolve their issues, provide product information, and promote new services. Your excellent communication skills and problem-solving abilities will enable you to navigate complex customer queries and deliver exceptional service.

This is an exciting opportunity to contribute to the success of our business and develop your skills in a dynamic and supportive environment.

Key Responsibilities
  • Handle inbound and outbound calls with professionalism and efficiency
  • Resolve customer issues through effective problem-solving and communication
  • Provide product information and promote new services
  • Work collaboratively with customers to meet their needs
  • Maintain accurate records and follow company policies
Requirements
  • High school diploma or equivalent required
  • Previous call center experience preferred
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Excellent interpersonal and communication skills
What We Offer
  • Competitive compensation package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to work with a diverse range of clients and projects

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