Customer Service Representative

4 weeks ago

Iloilo City, Western Visayas, Philippines TalentPop App Full time

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

Responsibilities
  • Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
  • Assist Customers: Support customers with orders, shipping, product details, and returns.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.

Requirements
  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

Technical Requirements
  • Personally owned PC or laptop with an i5 processor or equivalent
  • Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code: CS

Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with usSeniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job functionDisaster Relief Call Center RepresentativeTemporary Hurricane Contact Center RepresentativeTemporary Hurricane Contact Center Representative
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