
Customer Service Representative
5 hours ago
The role of a Customer Service Representative involves delivering exceptional customer support and resolving routine problems related to client products or services.
Main Responsibilities- Ensure that service standards meet contractual performance benchmarks
- Gather customer requirements, confirm understanding, and provide resolution using decision-support tools and resources
- Listen attentively to customer needs and concerns, demonstrate empathy, and build rapport with the customer
- Receive customers in a polite, friendly, and professional manner according to established procedures
- Maintain fundamental knowledge of client products and/or services
- Precisely record and document work accurately, including noting accounts as required
- Participate in initiatives aimed at improving customer satisfaction and business performance
- Offer additional products and/or services
- Track, record, and retrieve information in call tracking systems
- Respond to customer inquiries by referring them to relevant documents, secondary sources, or senior staff members
This position requires strong communication skills, a positive attitude, and a commitment to delivering excellent customer service.
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Customer Service Representative
6 days ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time $104,000 - $130,878 per yearFair Trade Outsourcing is hiring a Full time Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: EveningJob Purpose Customer Service Representatives are responsible for...
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Customer Service Representative
1 week ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time $40,000 - $60,000 per yearJob Purpose Customer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...
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Customer Service Representative
1 week ago
Iloilo City, Western Visayas, Philippines FILIMEX RESOURCE GROUP, INC. Full time ₱180,000 - ₱240,000 per yearFILIMEX RESOURCE GROUP, INC. is hiring a Full time Customer Service Representative role in Jaro, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱15,000 - ₱20,000 per monthJob Summary:We are seeking a motivated and customer-focused Customer Service Representative...
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Customer Service Representative
6 days ago
Iloilo City, Western Visayas, Philippines TDCNERP Full time ₱180,000 - ₱240,000 per yearTDCNERP is hiring a Full time Customer Service Representative role in Iloilo City Proper, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱18,000 - ₱20,000 per month We're Hiring Customer Service Representative (CSR) – Online Streaming...
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Customer Service Representative
1 day ago
Iloilo City, Western Visayas, Philippines beBeeRepresentative Full time ₱14,500 - ₱17,600Customer Service Representative JobWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound calls, responding to customer inquiries, and resolving issues in a timely and professional manner.Job Responsibilities:Handle customer...
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Customer Service Representative
23 hours ago
Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000Job Title: Customer Service RepresentativeWe are seeking a skilled and enthusiastic customer service representative to join our team.Handle inbound and outbound calls professionally and efficiently.Resolve customer issues on the first call through effective problem-solving.Research and retrieve information across systems to support customer needs.Accurately...
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Customer Service Representative
7 days ago
Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full timeJob PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...
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Customer Service Representative
6 days ago
Iloilo City, Western Visayas, Philippines Neksjob Iloilo Full time ₱45 - ₱55 per yearNeksjob Iloilo is hiring a Full time Customer Service Representative role in Mandurriao, Western Visayas. Apply now to be part of our team.Job summary:Flexible hours available
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Customer Service Representative
14 hours ago
Iloilo City, Western Visayas, Philippines TalentPop App Full timeABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insuranceHoliday bonusesPermanent work-from-home setupOpportunities...
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Remote Customer Service Representative
1 day ago
Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,000,000Customer Service RepresentativeWe are seeking highly skilled and professional customer service representatives to handle inbound and outbound calls for our clients. As a representative, you will be responsible for resolving customer issues efficiently and effectively.You will work closely with our team to ensure that all customer interactions are handled...