Administrative Coordinator

2 days ago

Antipolo City, Calabarzon, Philippines beBeeCare Full time ₱200,000 - ₱350,000

Role Summary:

We are seeking a proactive and detail-oriented Virtual Assistant to provide administrative and operational support in our fast-paced healthcare environment.

The ideal candidate will have previous experience as a Virtual Assistant, Administrative Assistant, or in a healthcare-related role, with familiarity with insurance processes, referrals, and prior authorizations.

  • Manage and organize company email inboxes, ensuring timely responses and follow-ups.
  • Handle intake calls from patients, families, and referral sources with professionalism and empathy.
  • Assist with insurance verification, prior authorizations, and documentation support.
  • Coordinate and process referrals from hospitals, clinics, and case managers.
  • Communicate effectively with case managers, patients, and internal staff to ensure seamless care coordination.
  • Use RingCentral for call management and communication.
  • Maintain accurate records and documentation within our CRM system and Alora (EMR software).
  • Support the home health team with scheduling, data entry, and administrative tasks as needed.
Qualifications:
  • Previous experience as a Virtual Assistant, Administrative Assistant, or in a healthcare-related role (home health experience is a must).
  • Familiarity with insurance processes, referrals, and prior authorizations in healthcare.
  • Proficiency with RingCentral, CRM platforms, and Alora (or similar EMR software).
  • Strong organizational skills with excellent attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize, and work independently in a remote setting.

About Us

Purpose Home Health Care is dedicated to providing compassionate, high-quality home health care services that empower patients to live independently and with dignity.

Responsibilities:
  • Organize and manage company emails.
  • Handle patient and family calls with empathy and professionalism.
  • Provide insurance verification, authorization, and documentation assistance.
  • Coordinate referrals between hospitals, clinics, and case managers.
  • Ensure effective communication among case managers, patients, and internal staff.
  • Utilize RingCentral for call management.
  • Document records accurately using CRM and Alora systems.
Requirements:
  • Virtual Assistant experience required.
  • Home health experience essential.
  • Proficient in RingCentral, CRM platforms, and Alora software.
  • Strong organizational and communication skills.
  • Able to multitask and work independently remotely.

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