
Remote Work Customer Support Job Opportunity
2 days ago
Job Title: Technical Support Specialist
We are seeking skilled and customer-focused individuals to provide technical assistance and troubleshooting support for a variety of clients across industries. In this role, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.
About the Role- Respond to inbound technical support requests via phone, chat, or email
- Diagnose and troubleshoot hardware, software, and network issues
- Guide customers through step-by-step solutions and escalate complex issues when necessary
This is an exciting opportunity for those who are passionate about delivering excellent customer service and have strong communication skills. You will be working in a dynamic environment where no two days are ever the same.
Requirements- Must be 18 years or older
- High school diploma or equivalent
- Previous call center experience
- Work from home experience
- Strong command of the English language
- HMO Coverage plus a dependent
- Dental Coverage
- In-house dental assistance worth ₱5,000
- Free meal during training
- Allowances for rice, clothing, laundry and meals
- Performance and loyalty bonuses
- Frequent disinfection, fogging of workplace
- Employee shuttle services
- Company retreats and off-site events
- Opportunities for growth and promotion
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