Virtual Assistant Team Lead

2 days ago

Pasig, National Capital Region, Philippines beBeeManagement Full time $14,400 - $16,800
Job Overview

We are seeking an experienced Virtual Assistant Team Lead to manage and lead a team of virtual assistants. The ideal candidate will have a proven track record of ensuring congruence between the virtual assistant's performance and the clients' expectations.


Key Responsibilities
  • Manage the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet required targets set by clients.
  • Partner with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs.
  • Work with clients to help grow their businesses using all services offered by our company.
  • Medical Client-VA management.
  • Manage client needs with our services (mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.).

Requirements
  • A Degree in a medical or healthcare-related field is preferred.
  • At least three years of Healthcare/Medical Management/Remote Management experience (familiar with operational processes).
  • Highly proficient in the English Language (both written and oral).
  • Ability to perform under pressure and work alongside high-level professionals in a team environment.
  • Self-starter and highly motivated; focused, organized, and has a growth mindset.
  • At least one year of Training and Development experience (preferred but not required).
  • Ability to think outside the box: understand requirements and create solutions if necessary.
  • Must be efficient with MS Office applications and Google Suite.
  • Open to working night shifts.

System Requirements
  • Primary
    • Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher.
    • Computer Memory/RAM: 8.00 GB.
    • Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura.
    • Headset: Any USB-type headset with noise-cancelling feature.
    • Camera: Capable of a clear and crisp video output.
  • Backup
    • Option 1 (Backup System): Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher.
    • Memory: 8.00 GB.
    • OS: Windows 10/11 64-bit or macOS Ventura.
    • Headset: USB-type with noise-cancelling feature (optional).
  • Option 2 (Power Supply - UPS)
    • Must power your workstation for at least 3 hours.
    • Typically a device with 240Wh or higher.
    • Must be capable of accepting all plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup).

    Benefits
    • Employment Type: Independent Contractor.
    • Free Training.
    • Paid Time Offs.
    • HMO Coverage.
    • Optical Rewards.
    • Performance-Based Increase.
    • Permanent Work From Home.

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