Virtual Assistant Success Coach

2 days ago

Pasig, National Capital Region, Philippines beBeeSuccess Full time ₱504,000 - ₱5,040,000
Client Success Coordinator

This role is ideal for someone who has experience working as a Virtual Assistant or Executive Assistant, and has a proven track record of ensuring client satisfaction and building lasting professional relationships.

As a Client Success Coordinator, you will be responsible for coordinating success strategies for both clients and virtual assistants, leading direct video interactions with international clients to ensure their satisfaction, coaching and developing virtual assistants to achieve peak performance, bridging communication between clients and VAs to prevent misunderstandings, and building lasting partnerships that drive mutual success and growth.

You will work closely with our team of virtual assistants to understand the evolving needs of our clients, monitor client satisfaction, proactively address concerns before they escalate, and coordinate solutions when clients face challenges with their virtual assistants. You will also identify opportunities for clients to expand their VA services and grow their business, and ensure smooth onboarding experiences that set clients up for long-term success.

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