Senior Business Development Associate

10 hours ago

Tarlac City, Central Luzon, Philippines beBeeCustomerSuccess Full time ₱600,000 - ₱1,000,000
Job Overview

We empower small and medium-sized businesses by creating customer value through accessible technology.

We thrive on providing opportunities for exploration, collaboration, innovation, and growth – for both our customers and our team.

About the Role
  • The Customer Success Account Manager is responsible for retaining and developing high potential Commercial-Mid Market, Enterprise, and Strategic Accounts.
  • You will drive the continued retention and growth of our partnerships.
Main Responsibilities
  • Operate as the lead point of contact for any and all matters specific to your partners.
  • Onboard partners, transitioning from a newly launched status.
  • Proactively research client's company to stay up to date on any rebranding, organization changes, overall print needs, seasonality, etc.
  • Build and maintain strong, long-lasting partner relationships.
  • Ensure the timely and successful delivery of our solutions according to partner needs and objectives.
  • Forecast and track account metrics, reviewing sales reports to determine account management strategy within your portfolio of accounts.
  • Effectively handle escalations and difficult conversations independently.
Requirements
  • 3-5 years of Account Management experience.
  • Experience with or knowledge of Salesforce – or any related CRM tool.
  • Bachelor's degree or equivalent is preferred.
  • Commercial acumen and understanding of how to deliver profitable partnerships.
Key Attributes
  • Fast-learning and flexible in an ever-evolving environment.
  • Desire to succeed in a high velocity sales environment.
  • A self-starter mindset with a positive attitude.
  • Highly organized and process orientated.

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