
Business Development Associate
2 days ago
Job Title: Business Development Associate
Key Responsibilities:- Provide exceptional customer service through timely and professional responses to inquiries via email, phone, and live chat.
- Support customers in utilizing our e-commerce platform for web orders, product availability, pricing, order status, and delivery tracking.
- Process sales orders and accurately enter customer data into CRM and ERP systems.
- Follow up on inbound leads, quote requests (RFQs), and web inquiries to convert interest into sales opportunities.
- Collaborate with the sales and operations teams to ensure seamless order execution and customer satisfaction.
- Maintain accurate customer records and provide administrative support related to sales transactions.
- Ensure all interactions align with our commitment to efficiency, responsiveness, and value creation.
- 1–3 years of experience in inside sales, customer service, or a related B2B role, preferably in electronics or manufacturing.
- Excellent communication skills in English, both verbal and written.
- Strong attention to detail, organizational skills, and ability to manage multiple tasks.
- Familiarity with CRM and ERP systems, such as Salesforce or Netsuite, is preferred.
- Tech-savviness and ability to support customers using digital tools and e-commerce systems.
- Self-motivation, reliability, and ability to work independently during night shift hours.
- Prior experience working remotely is an advantage.
- Competitive compensation with performance-based incentives.
- Long-term career growth with a global distribution leader.
- Remote work flexibility and a collaborative team environment.
- Professional development opportunities in sales, supply chain, and customer engagement.
- The opportunity to be part of a company focused on delivering value and building lasting customer relationships.
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