Customer Satisfaction Specialist

2 days ago


San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱60,000 - ₱150,000
Job Title

A key role within our organization that fosters customer satisfaction and drives profitability.

About the Role

This position emphasizes ownership of every interaction, ensuring customers receive timely support across various channels. Our Customer Service Representatives are responsible for delivering exceptional customer experiences, creating lasting relationships, and taking accountability for their customers' problems.

Key Responsibilities
  • Provide proactive support to customer inquiries via phone, email, live chat, and social media
  • Deliver best-in-class customer service
  • Build and maintain strong customer relationships
  • Take ownership of customer issues and resolve them efficiently
  • Communicate effectively with customers and stakeholders
  • Participate in continuous improvement initiatives
Requirements
  • Strong proficiency in computer applications
  • Excellent verbal and written communication skills
  • Exceptional customer service skills
  • Diploma or Bachelor's Degree preferred
  • 2+ years of customer service or sales experience
We Offer

A competitive hourly rate and opportunities for professional growth and development



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