Operations Excellence Lead

6 days ago


Manila, National Capital Region, Philippines Offshore Business Processing Full time
About Our Company

Our company specializes in offshore business processing, providing expert services to clients worldwide. We are committed to delivering high-quality solutions and exceeding our clients' expectations.

Job Description

This role is focused on implementing projects and ensuring their successful delivery. The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong understanding of project management principles.

  • Experience with Operational Excellence, Continuous/Process Improvement, and Total Quality Management concepts is an advantage

  • Collaborate and motivate internal departments to ensure client needs are met and delivered

Responsibilities:

  • Attend regular meetings with Management and client

  • Proactively contribute ideas and give timely feedback to the Management Team

  • Submit weekly and monthly reports to the client and Director of Business Operations

Requirements:

  • Familiarity with Microsoft Office Environment, specifically Word, PowerPoint, and Excel

  • Excellent written and oral communication skills



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