Employee Experience Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeHuman Full time ₱2,500,000 - ₱4,000,000
HR Operations Specialist

We are seeking a highly skilled HR Operations Specialist to join our team. As an HR Operations Specialist, you will be responsible for providing exceptional support to employees and managers with policy and navigation inquiries, transactions, and other HR-related matters.

Key Responsibilities:

  • Respond to employee inquiries and transactional services over call, chat & ticket with excellent communication skills.
  • Support managers and employees with policy and navigation inquiries, transactions such as employee personal data changes, job data changes, promotions, demotions, salary changes, performance management, learning, severance, tax inquiries, exit / termination and leave of absence on Workday.
  • Create/refer to Standard Operating Procedures (SOPs) and Detailed Task Procedures (DTPs) for completing employee transactions.
  • Work with onshore partners to get trained on all queries received from employees.
  • Transfer to relevant leads or onshore counterparts for all Tier 2 transactions as per the defined process.

Requirements:

  • Bachelor's Degree Holder
  • With at least 1-year experience in HR Helpdesk role, delivering services, preferably HR and from a shared service center environment.
  • Experience working with HR ATS and workflow systems (ServiceNow, Zendesk, BambooHR, etc.)

What We Offer:

  • Competitive Salary & Benefits – Earn well while enjoying great perks
  • Career Growth – Clear paths for promotions and skill development
  • Supportive Work Environment – Join a team that values you
  • Exciting Opportunities – Be part of a dynamic and growing industry

Other Information:

  • Employment type: Full-time
  • Job function: Human Resources

  • Employee Experience Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeImplementation Full time $800,000 - $1,000,000

    Workstream is a mission-driven company that aims to provide an all-in-one HR, payroll, and hiring platform for managing the hourly workforce. With a focus on underserved markets, they are building a scalable solution to help businesses and their employees thrive.Our customers include leading brands, and we are a high growth series B company expanding our...

  • HR Professional

    6 days ago

    Sorsogon, Bicol, Philippines beBeeEmployeeEngagement Full time ₱500,000 - ₱700,000

    We are seeking a skilled and motivated HR professional to join our team as an Employee Engagement Specialist.Job DescriptionAs an Employee Engagement Specialist, you will be responsible for developing and implementing programs that enhance employee satisfaction, motivation, and retention. This is a critical role in fostering a positive company culture and...

  • Global Employee Support Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeOperational Full time ₱1,500,000 - ₱2,500,000

    Job Opportunity: People Operations RepresentativeWe are seeking a skilled and detail-oriented People Operations Representative to support our global employee population across the United States, Canada, Colombia, and Australia.This individual will be a key part of our Global People Operations team, working on front-line and back-office operations, ensuring...

  • Employee Lifecycle Support Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeProfessional Full time $40,000 - $60,000

    Job OverviewWe are seeking a skilled professional to support our global employee population. This role is part of our Global People Operations team, handling both front-line and back-office HR operations, ensuring high-quality execution of core HR processes and delivering a responsive, employee-centered experience.Key Responsibilities:Process employee...

  • Learning Experience Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeLearning Full time ₱1,000,000 - ₱1,200,000

    Learning Experience SpecialistThis role involves creating engaging learning experiences that cater to the needs of learners. The Learning Experience Specialist will work closely with subject matter experts to design and develop interactive content that enhances knowledge retention and transfer.Design and develop interactive learning content using various...

  • People Experience Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeEmployment Full time ₱9,000 - ₱14,000

    About UsWe are seeking a highly skilled and detail-oriented individual to join our team as a People Operations Coordinator. Job Description This is an exciting opportunity for someone who has a passion for HR and employee experience, excellent organizational skills, and a strong customer service orientation.The ideal candidate should have 3–5 years of...

  • Senior Customer Experience Advocate

    6 days ago

    Sorsogon, Bicol, Philippines beBeeSupport Full time ₱3,411,250 - ₱4,615,000

    Customer Support Specialist RoleAs a Customer Support Specialist, you will be the primary point of contact for clients, owning customer communications from initial request to resolution. This is an 18-month fixed-term contract role.Key ResponsibilitiesBe a product expert and provide in-depth knowledge about Ignition's capabilities.Own customer issues from...

  • Guest Experience Manager

    6 days ago

    Sorsogon, Bicol, Philippines beBeeGuest Full time ₱3,000,000 - ₱3,500,000

    Job Title: Guest Experience Manager IJob Description:We are seeking a highly skilled and experienced Guest Experience Manager I to join our team. As a key member of our hospitality operations, you will be responsible for managing a team of guest experience specialists to ensure exceptional service delivery during each shift.Key Responsibilities:Manage a team...

  • Customer Experience Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time ₱2,500,000 - ₱3,500,000

    We are currently seeking highly skilled Customer Support Specialists to join our team. If you have a passion for delivering exceptional customer experiences and thrive in a fast-paced environment, we want to hear from you!Job DescriptionVivid Money is a cutting-edge mobile banking app that offers a comprehensive solution for daily money needs. As a Customer...

  • Customer Experience Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeCustomer Full time ₱450,000 - ₱650,000

    Job OverviewA Customer Experience Specialist will collaborate with a team to develop and maintain long-standing relationships with clients by providing high-quality call & email assessments, coaching sessions, reporting, and training suggestions.Key Responsibilities:Conduct quality evaluations of sales and service calls & emailsFacilitate feedback and...