Employee Experience Specialist

7 days ago

Sorsogon, Bicol, Philippines beBeeImplementation Full time $800,000 - $1,000,000
Workstream is a mission-driven company that aims to provide an all-in-one HR, payroll, and hiring platform for managing the hourly workforce. With a focus on underserved markets, they are building a scalable solution to help businesses and their employees thrive.

Our customers include leading brands, and we are a high growth series B company expanding our product portfolio. We have investors like Founders Fund, BOND, and Coatue backing us.

As a Customer Implementation Specialist, you will be part of our growing team. Your primary responsibility will be to ensure customer success by working with cross-functional teams.

Key Responsibilities
  • Lead new client onboarding for mid/large-sized clients during the first 60 to 90 days.
  • Define and maintain the implementation program for small to medium clients, including timeline, stakeholders and key deliverables, and technical requirements.
  • Own the end-to-end implementation process for assigned accounts, including successful software adoption and training to drive client success.
  • Set accurate expectations with clients and internal stakeholders.
  • Communicate progress with Account Executives and Customer Success Managers.
  • Assist with high-severity requests or issue escalations as needed.
  • Participate in cross-functional groups to improve communications, tools, and products.
  • Deliver user training and develop supporting manuals and processes to ensure user adoption of key features.
Required Skills and Qualifications
  • You enjoy working with customers and excel at delighting them.
  • Project-minded with the ability to manage multiple pieces and stakeholders to help a customer go live.
  • Detail-oriented with strong analytical and communication skills.
  • Entrepreneurial, hungry, passionate, and tech-savvy.
  • Long-term interest in growing with a Silicon Valley-based startup (2 to 4 years).
  • Empathetic to customer needs and adaptable to changing processes.
Benefits
  • Permanently Remote
  • Pay wired directly to your bank account
  • $50 Monthly Stipend
  • Annual Bonus
  • Performance-based bonuses
  • Flexible PTO
  • Company time off during major US and PH holidays
  • Company-issued Device
  • Career fast track for performers and internal mobility
  • Learn from a team of experienced professionals.
Nice To Have
  • Startup experience (1–3 years).
  • Experience with PH payroll.

  • Employee Experience Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeHuman Full time ₱2,500,000 - ₱4,000,000

    HR Operations SpecialistWe are seeking a highly skilled HR Operations Specialist to join our team. As an HR Operations Specialist, you will be responsible for providing exceptional support to employees and managers with policy and navigation inquiries, transactions, and other HR-related matters.Key Responsibilities:Respond to employee inquiries and...

  • HR Professional

    7 days ago

    Sorsogon, Bicol, Philippines beBeeEmployeeEngagement Full time ₱500,000 - ₱700,000

    We are seeking a skilled and motivated HR professional to join our team as an Employee Engagement Specialist.Job DescriptionAs an Employee Engagement Specialist, you will be responsible for developing and implementing programs that enhance employee satisfaction, motivation, and retention. This is a critical role in fostering a positive company culture and...

  • Global Employee Support Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeOperational Full time ₱1,500,000 - ₱2,500,000

    Job Opportunity: People Operations RepresentativeWe are seeking a skilled and detail-oriented People Operations Representative to support our global employee population across the United States, Canada, Colombia, and Australia.This individual will be a key part of our Global People Operations team, working on front-line and back-office operations, ensuring...

  • Employee Lifecycle Support Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeProfessional Full time $40,000 - $60,000

    Job OverviewWe are seeking a skilled professional to support our global employee population. This role is part of our Global People Operations team, handling both front-line and back-office HR operations, ensuring high-quality execution of core HR processes and delivering a responsive, employee-centered experience.Key Responsibilities:Process employee...

  • Learning Experience Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeLearning Full time ₱1,000,000 - ₱1,200,000

    Learning Experience SpecialistThis role involves creating engaging learning experiences that cater to the needs of learners. The Learning Experience Specialist will work closely with subject matter experts to design and develop interactive content that enhances knowledge retention and transfer.Design and develop interactive learning content using various...

  • People Experience Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeEmployment Full time ₱9,000 - ₱14,000

    About UsWe are seeking a highly skilled and detail-oriented individual to join our team as a People Operations Coordinator. Job Description This is an exciting opportunity for someone who has a passion for HR and employee experience, excellent organizational skills, and a strong customer service orientation.The ideal candidate should have 3–5 years of...

  • Senior Customer Experience Advocate

    7 days ago

    Sorsogon, Bicol, Philippines beBeeSupport Full time ₱3,411,250 - ₱4,615,000

    Customer Support Specialist RoleAs a Customer Support Specialist, you will be the primary point of contact for clients, owning customer communications from initial request to resolution. This is an 18-month fixed-term contract role.Key ResponsibilitiesBe a product expert and provide in-depth knowledge about Ignition's capabilities.Own customer issues from...

  • Guest Experience Manager

    7 days ago

    Sorsogon, Bicol, Philippines beBeeGuest Full time ₱3,000,000 - ₱3,500,000

    Job Title: Guest Experience Manager IJob Description:We are seeking a highly skilled and experienced Guest Experience Manager I to join our team. As a key member of our hospitality operations, you will be responsible for managing a team of guest experience specialists to ensure exceptional service delivery during each shift.Key Responsibilities:Manage a team...

  • Customer Experience Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time ₱2,500,000 - ₱3,500,000

    We are currently seeking highly skilled Customer Support Specialists to join our team. If you have a passion for delivering exceptional customer experiences and thrive in a fast-paced environment, we want to hear from you!Job DescriptionVivid Money is a cutting-edge mobile banking app that offers a comprehensive solution for daily money needs. As a Customer...

  • Customer Experience Specialist

    7 days ago

    Sorsogon, Bicol, Philippines beBeeCustomer Full time ₱450,000 - ₱650,000

    Job OverviewA Customer Experience Specialist will collaborate with a team to develop and maintain long-standing relationships with clients by providing high-quality call & email assessments, coaching sessions, reporting, and training suggestions.Key Responsibilities:Conduct quality evaluations of sales and service calls & emailsFacilitate feedback and...