Senior Customer Service Operations Manager

URGENT REQUIREMENTDo you have what it takes to become an Operations Manager?Requirements:● At least 3 years of working experience in customer experience operations and management roles● Skills in leading and managing an operations team● Good track record of meeting and delivering targets● Great verbal and written communications skills● Aptitude for...

Job description 1. Customer Service Operation Management - Manage customer service operations to deliver high-quality performance aligned with company goals. - Build and maintain strong relationships with service partners and customers - Develop and implement performance optimization strategies to improve service delivery and efficiency. 2. Service Asset...

Job description:Customer Service Operation ManagementDaily Open Call Analysis for Mobile, TV, LAPTOP and AccessoriesListen and Resolve Customer complaints, Sales team Feedback, DBR feedback and ensure highest level of satisfaction for all;Meet organization goals (TAT, BR, Satisfaction, Inventory Accuracy)Monitor CSR, Technician & Storekeeper daily task after...

Sophos Customer Success RoleAs a Senior Customer Success Manager, you will be responsible for delivering exceptional customer experiences and driving business growth. You will manage a portfolio of strategic customers, serving as an on-demand CSM and leading engagements throughout the customer lifecycle. Your goal will be to ensure satisfaction and maximize...

Senior E-commerce Operations Manager Job SummaryThis is an exciting opportunity to take ownership of a well-established e-commerce store and drive its return to peak performance. As a senior e-commerce operations manager, you will have the autonomy to implement your expertise, optimize listings, and execute strategies that directly impact business growth.Key...

Customer Support ExpertAt Motion, we're building a groundbreaking work suite that empowers everyday businesses to streamline their operations. Our platform is a comprehensive solution that includes project management, documents, sheets, calendars, meetings, knowledge, and communication tools.Our AI agents are deeply integrated into the platform, enabling...

Job Title:Senior Customer Experience Manager Overview:Our organization is seeking an exceptional Senior Customer Experience Manager to lead and develop a high-performing team. The ideal candidate will be passionate about customer satisfaction, fostering a culture of excellence, and driving business growth. Key Responsibilities:Develop and implement...

Remote Customer Service Representative Job DescriptionThis is a unique opportunity to work as a customer service representative and support various initiatives for a diverse portfolio of clients. Our ideal candidate will be an enthusiastic and motivated individual who can handle inbound and outbound calls professionally and efficiently.The successful...

Job Title: Operations Manager - Design ServicesWe are seeking an experienced Operations Manager to lead and manage our Network Planning Team.The successful candidate will oversee project resourcing, team performance, and budget management while driving strategic initiatives that improve efficiency and align with company goals.This is a dynamic role that...

Customer Service AssociateWe are seeking a skilled and detail-oriented Customer Service Associate to join our team.Provide exceptional customer service through various communication channels, including phone, email, and chat.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and issues...