Customer Retention Specialist

Job Title: Customer Retention SpecialistThis is an entry-level position in sales and customer service. The role involves implementing strategies to boost customer loyalty, reduce attrition rates, and proactively reach out to unassigned customers to assess their satisfaction.Key Responsibilities:Closing Deals: Nurture and convert leads assigned by the team...

CRM ManagerWe are seeking a talented and detail-driven CRM professional to join our team in shaping player engagement through strategic retention campaigns, personalized communications, and loyalty initiatives.This role plays a key part in driving player satisfaction and retention by developing and executing pre-launch and post-launch CRM strategies.The...

Drive Customer Success as a Strategic Business Partner">We're seeking a seasoned professional to excel as a Customer Success Manager. This pivotal role plays a key part in enhancing customer retention through the creation of intuitive user experiences and effective churn reduction strategies. The ideal candidate will collaborate across departments to...

Job Summary:We are seeking a Customer Success Manager to join our team. The ideal candidate will have experience in customer success, account management, or sales and possess strong analytical skills, problem-solving skills, and excellent communication skills.Key Responsibilities:Analyze customer data to identify trends and predict potential churn.Develop...

Customer Retention LeaderWe are seeking a Customer Retention Leader to join our team. As a key member of our organization, you will be responsible for leading a team to deliver exceptional customer retention results and implement strategic retention initiatives.In this role, you will have the opportunity to work with cross-functional teams to align retention...

Your Daily Tasks:Retain canceling customers and win back lapsed customersServe as a key member of the retention team and meet retention targetsBuild empathy-driven, rapport-rich conversations to encourage customer loyaltyProvide inbound and outbound customer support via email, phone, and live chatResolve a wide range of customer issues, from assigning...

Qualifications:Minimum 3 years of customer retention experienceProven stability in employment historyExperience in outbound win-back campaigns is a plusStrong background in email, chat, and phone-based customer supportWilling to work mid-shift and shifting schedulesCustomer Service SkillsExceptional customer service and retention/sales skills, with a passion...

Job DescriptionWe are seeking a seasoned retention expert to design and implement strategic email, SMS, and automated journeys that drive customer engagement and repeat purchases.The ideal candidate will have a proven track record of scaling lifecycle marketing programs for e-commerce businesses and a deep understanding of customer retention strategies.Key...

B2B Customer Success Manager PositionWe are seeking a results-driven customer success manager to oversee the management of customer relationships at scale, handling a high volume of cases through Salesforce. The ideal candidate excels at driving customer retention and maximizing client value, ensuring a seamless experience across every interaction.Key...

Company DescriptionEstablished in 1982, PhilCare is one of the pioneering Health Maintenance Organization (HMO) companies in the Philippines. We aim to enhance the quality of life for Filipinos by providing access to world-class health services. PhilCare is recognized as a leader in the HMO industry, offering reliable in-patient and out-patient healthcare....