Retention Specialist

Turn "Goodbye" into "Glad to Stay"Are you passionate about transforming cancellations into connections? We're looking for a Retention Specialist who thrives on winning customers back, resolving concerns with empathy, and turning every interaction into a reason to stay.What You'll DoRetain cancelling customers and win back lapsed customersServe as a key...

Qualifications:Minimum 3 years of customer retention experienceProven stability in employment historyExperience in outbound win-back campaigns is a plusStrong background in email, chat, and phone-based customer supportWilling to work mid-shift and shifting schedulesCustomer Service SkillsExceptional customer service and retention/sales skills, with a passion...

Join the team powering London's best home cleaning experienceOur client isLondon's leading platform for home cleaning and domestic services, connecting thousands of customers with vetted cleaners and tradespeople since 2014. Renowned for quality, convenience, and trust, they make housework seamless with online booking, cashless payments, and 5-star vetted...

Manage Collections and Follow-Up CallsInitiate and manage collection calls to non-paying customers.Follow up persistently to resolve outstanding payment issues.Maintain detailed records of communication and agreements, ensuring compliance with company policies.Address Cancellation ConcernsEngage directly with customers expressing cancellation concerns.Offer...

Make your next big career move by applying as KMC Solutions' next RENEWAL SPECIALISTWe seek fi ve highly motivated and customer-focused renewal specialists to join our newly established Commercial Support Center in Manila. This role is crucial in ensuring the retention and growth of our commercial accounts (

Looking for candidates from the Philippines Position: Hubspot SpecialistWork hours: 9:00 am - 5:00 pm Sydney TimeCompensation range:AU$3,500 - AU$4,000/monthAtRunRemoteour mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few. All...

Looking for candidates from the Philippines Position: Hubspot SpecialistWork hours: 9:00 am - 5:00 pm Sydney TimeCompensation range: AU$3,500 - AU$4,000/monthAt RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a...

MAKATI CITY, PH, 9999Others250004YGJob DescriptionThe role will be responsible for:Initiates outbound callout to customers requesting for Full/Partial withdrawalsAttends to customer's queries during outbound callsProvides alternative solutions to customers instead of surrendering their policiesAssisting policy owners with after-sales requests, if...

Billing and Collection SpecialistJob Description:We are looking for a Billing and Collection Specialist to join our Business Unit Group engaged in real estate, land development, and construction.Key Responsibilities:Prepare, issue, and manage invoices and billing statements in a timely manner.Monitor and track accounts receivable and follow up on outstanding...

The Marketing Specialist is expected to rapidly develop a strong understanding of the legal industry, Law360's core market segments, and the full suite of Law360 products and services. Working under the guidance of Senior Marketing Analysts on the Market Research team, this individual plays a key role in campaign execution by conducting research and...