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Senior Client Relationship Manager

1 week ago

Manila, National Capital Region, Philippines Empower Full time

At Empower Retirement, we believe that transforming financial lives starts with empowering our people. As a Senior Client Relationship Manager, you will play a vital role in delivering exceptional client service and support to our valued partners.

This is an exciting opportunity to join a dynamic team and make a meaningful impact on the financial well-being of our clients. If you are a seasoned professional with a passion for building strong relationships and resolving complex problems, we encourage you to apply.

About the Role:

This senior-level position requires a high degree of autonomy, initiative, and expertise. Key responsibilities include:

  • Developing and executing strategic plans to improve client satisfaction and loyalty
  • Coordinating cross-functional teams to resolve complex client issues
  • Maintaining accurate records and documentation
  • Providing regular updates and progress reports to management

What You Will Bring:

  • An associate degree or equivalent experience in a related field
  • Five years of experience in the financial services industry, preferably in a senior client relationship management role
  • Advanced knowledge of ERISA regulations and Microsoft Office Suite
  • Exceptional written and verbal communication skills
  • Able to work independently and lead cross-functional teams

We offer a comprehensive compensation package, including bonuses, stock options, and retirement savings plans. Join our team and take your career to the next level