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Client Relationship Manager

1 week ago

Manila, National Capital Region, Philippines Digiscript Philippines Inc. Full time

The Client Relationship Manager will be responsible for managing client accounts, responding to inquiries, and identifying new business opportunities in the AEC industry.

Core Responsibilities:
  1. Act as the primary point of contact for clients, managing inquiries and maintaining strong relationships with existing accounts.
  2. Pursue new business opportunities by meeting with key clients regularly to explore additional service needs.
  3. Understand client challenges within the AEC industry and propose tailored solutions using our LiDAR scanning and CAD processing capabilities.
  4. Collaborate with our production manager to gather technical insights and ensure proposed solutions align with project feasibility and timelines.
  5. Develop creative service proposals by combining our offerings with those of our service partners to meet client needs.
  6. Determine competitive pricing for service proposals based on market trends and company guidelines.
  7. Clearly communicate technical concepts and project benefits to clients in a professional and approachable manner.
  8. Provide exceptional customer service to ensure client satisfaction and long-term partnerships.