Online Program Operations Director

2 days ago

Paranaque City, Calabarzon, Philippines beBeeOperations Full time $7,000 - $7,200
Operations Management Opportunity

We are seeking a highly organized and detail-oriented Operations Manager to oversee the daily operations of our online program.

Key Responsibilities:
  • Program Set-Up: Configure each cohort in Kajabi, manage weekly content delivery and participant enrollment, tracking, and progress reporting.
  • Call Support & Coordination: Coordinate weekly group calls with health coaches, set up Zoom links, send reminders, and manage recordings and post-call uploads.
  • Asset Management: Edit and update videos using Descript, make light updates to PDFs and workbooks in Canva, organize and maintain all assets in Google Drive.
  • Participant Support & Community Management: Answer emails and community messages, direct clients to resources, monitor engagement, and follow-up with disengaged participants.
  • Process Improvement: Regularly test and maintain program links, automations, and lesson sequencing, keep SOPs up to date, improve processes, and suggest improvements based on participant feedback and operational bottlenecks.
Ideal Candidate Profile:
  • 3+ years of experience managing operations for online programs, courses, or memberships.
  • Strong Kajabi experience (or similar LMS).
  • Proficient in Descript, Canva, Zoom, Google Workspace, Typeform, Stripe, and excellent English communication skills.

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