Business Relationship Manager

1 month ago

Manila, National Capital Region, Philippines Cyberbacker Careers Full time

We are seeking a highly skilled Business Relationship Manager to join our team at Cyberbacker Careers. In this role, you will be the first point of contact for our business, addressing inquiries from clients, partners, and the public with professionalism and courtesy.

The ideal candidate will have excellent communication skills and be able to provide detailed information about our products, services, and operational policies. You will also be responsible for efficiently routing inquiries to the appropriate department or individual, ensuring seamless communication flow.

A key aspect of this role is maintaining an up-to-date knowledge base of our offerings, events, and updates to inform and assist contacts accurately. You will record interactions and feedback from contacts, reporting insights to relevant departments to improve business operations and customer satisfaction.

You will also be responsible for managing and updating contact information and communication logs to ensure accurate records are kept for follow-up and analysis. Collaboration with various departments will be essential in resolving queries, facilitating services, and enhancing the overall experience of business contacts.

Perks and Benefits:
  • 100% Remote Work Opportunity: Enjoy the flexibility of working from home with our 100% remote work policy.
  • Comprehensive Training: Receive comprehensive training on our products and services, with an allowance provided to support your development.
  • Monthly Profit Share: Participate in our monthly profit share program, designed to reward your hard work and dedication.
  • In-House Medical Assistance: Access our in-house medical assistance program, providing you with peace of mind and support when you need it most.
  • PTO Provided: Enjoy paid time off (PTO) to recharge and focus on your well-being.
  • No Hidden Fees: We believe in transparency, which is why we offer no hidden fees or application charges.
  • All-Expenses-Paid Trip: Join us on an all-expenses-paid trip to the USA, a unique opportunity to expand your horizons and build relationships with colleagues from around the world.

We are committed to creating a positive and inclusive work environment that fosters growth and success. If you are passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.

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