Senior Director of Client Relationship Management

1 month ago


Manila, National Capital Region, Philippines Gratitude Philippines Full time

Job Summary:

We are seeking a highly experienced Senior Director of Client Relationship Management to lead our Client Account Services team in Manila, Philippines. This role will be responsible for managing client relationships, leading teams, and driving business growth.

About the Role:

The ideal candidate will have a strong background in leadership and customer relationship management, with at least 10 years of experience in a similar role. The Senior Director will be responsible for developing and implementing strategies to improve client satisfaction, retention, and acquisition. They will also lead cross-functional teams to deliver exceptional client experiences and drive business results.

Key Responsibilities:

  • Develop and implement strategic plans to drive client growth and satisfaction
  • Lead high-performing teams to deliver exceptional client experiences
  • Analyze business metrics to inform strategy and drive decision-making
  • Collaborate with internal stakeholders to ensure seamless execution of client-related initiatives
  • Mentor and develop team members to achieve career goals

Requirements:

  • Bachelor's degree or equivalent experience
  • Minimum 10 years of experience in leadership and customer relationship management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing priorities

Estimated Salary: $80,000 - $120,000 per year

Location: Manila, Philippines



  • Manila, National Capital Region, Philippines Gratitude Philippines Full time

    Job OverviewGratitude Philippines seeks a seasoned leader to fill the role of Senior Director of Client Management. This position is critical in driving the success of our client onboarding process and ensuring seamless interactions with our clients.

  • Finance Director

    3 days ago


    Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    At Atticus Advisory Solutions Inc, we are seeking a highly skilled Finance Director to lead our client portfolio management efforts. With a strong background in finance and a proven track record of managing complex financial relationships, this individual will oversee the financial needs of our clients, develop comprehensive financial plans, and provide...


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is seeking a seasoned professional to fill the role of Senior Operations Director. This is an excellent opportunity for an experienced leader who wants to drive process improvements and manage senior leaders in a fast-paced start-up environment. About the Role:The successful candidate will oversee all BPO operations in the...


  • Manila, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

    About UsAyuda Business Management Solution Inc. is a leading provider of innovative management solutions, dedicated to empowering businesses to reach new heights.Salary: $80,000 - $110,000 per annum (based on location and experience)Job Description:We are seeking an exceptional Sr. Client Experience Manager to join our dynamic team. In this role, you will be...


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job Title: Director of Outsourced Operations ManagementAbout the Role:We are seeking a seasoned leader to oversee all BPO operations in the Philippines, managing senior leaders and ensuring optimal performance across multiple client accounts.The Ideal Candidate:Should have 5-7 years of experience as a Director / AVP / VP in BPO operations, managing over...


  • Manila, National Capital Region, Philippines CSC Full time

    CSC Seeks Senior Financial Operations DirectorWe are urgently looking to fill the position of Senior Financial Operations Director at our Makati City location.The ideal candidate will possess a Bachelor's degree in Business Management or a related field and an MBA graduate. A minimum of 5 years of relevant work experience in a managerial role is required,...


  • Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    At Solid Lyndelle Manpower Services Inc., we are seeking a highly skilled Senior Production Operations Director to lead our production management team. With a strong focus on leadership and organizational skills, this role is ideal for an experienced professional with a degree in Engineering.We require a candidate with at least 5 years of experience in...

  • Senior Sales Director

    1 month ago


    Manila, National Capital Region, Philippines RecruiterPH Full time

    About Us">At RecruiterPH, we are on a mission to find the best talent for our clients. We believe that sales leadership is crucial to drive business growth and success.Job Title: Senior Sales DirectorSalary Range:The estimated salary for this position ranges from PHP 200,000 to PHP 350,000 per month, depending on experience and qualifications.Job...


  • Manila, National Capital Region, Philippines UpSkill MNL Full time

    Job Title: Senior Business Solutions DirectorWe are seeking an exceptional Senior Business Solutions Director to lead our Manila-based team.About the Role:As a key member of our leadership team, you will drive business growth and innovation by shaping our business solutions strategy.The ideal candidate will have extensive experience in product management,...


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job DescriptionTASQ Staffing Solutions is seeking a seasoned leader to oversee its BPO operations in the Philippines. As Director of Process Optimization, you will be responsible for managing senior leaders and ensuring optimal performance across multiple client accounts.ResponsibilitiesOversee all BPO operations in the Philippines, managing senior leaders...


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job SummaryTASQ Staffing Solutions is seeking a seasoned leader to fill the role of Director of Operations Excellence. As a key member of our team, you will oversee all BPO operations in the Philippines, managing senior leaders and ensuring optimal performance across multiple client accounts.Key ResponsibilitiesOversight of BPO operations in the Philippines,...


  • Manila, National Capital Region, Philippines Norwegian People's Aid Full time

    Job Title: Senior Finance Director About the RoleNorwegian People's Aid is seeking a highly skilled and experienced Senior Finance Director to lead our financial management team in Manila. As a key member of our leadership team, you will be responsible for ensuring the effective management of our finances, including accounting, auditing, and monitoring...


  • Manila, National Capital Region, Philippines Servexo USA Full time

    Servexo USA is seeking a highly skilled and experienced Senior Sales Director to lead our sales team in the Philippines.


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Role Overview:The Chief Operations Director will oversee all BPO operations in the Philippines, managing senior leaders and ensuring optimal performance across multiple client accounts. This seasoned leader must have a strong background in third-party BPO, start-up environments, and driving process improvements, particularly through automation.Key...


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    About the RoleThe Senior VP for Operations position is a critical leadership role at TASQ Staffing Solutions, responsible for driving business growth and operational excellence in the Philippines.This senior leadership position requires a seasoned executive with extensive experience in managing complex business environments, leading cross-functional teams,...


  • Manila, National Capital Region, Philippines Vikings Group of Companies Full time

    Vikings Group of Companies is seeking a highly skilled Food and Beverage Operations Director to lead our team in delivering exceptional dining experiences.The ideal candidate will have at least 2 years of experience as a F&B Manager, with a proven track record of successfully managing section heads and crew. They will possess strong leadership skills, be...


  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    Job SummaryNeksjob Corporation is seeking a highly skilled Oracle Cloud Finance Transformation Director to lead large-scale digital finance transformation initiatives.About the RoleThis is a senior leadership position that requires a strong background in finance and technology, with experience in Oracle Cloud ERP and other Oracle applications.The ideal...


  • Manila, National Capital Region, Philippines Asian Development Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Regional Development Director to join our team at the Asian Development Bank (ADB). As a key member of our senior leadership, you will play a crucial role in shaping the future of Asia and the Pacific region.Job DescriptionThe Regional Development Director will be responsible for leading the...


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    We are seeking a highly skilled and experienced sales professional to join our team at TASQ Staffing Solutions. As a Sales Associate, you will be responsible for marketing payment solutions and services to clients in the banking and financial services industry.Job DescriptionThe ideal candidate will have at least 1-2 years of work experience in relationship...


  • Manila, National Capital Region, Philippines Newcore Industries International Incorporated Full time

    Job DescriptionWe are seeking an experienced Senior Operations Director to join our team at Newcore Industries International Incorporated. As a key member of our leadership, you will be responsible for overseeing the day-to-day operations of our production facility.About the Role:To plan, organize, and direct optimum day-to-day operations that meet or exceed...