
Customer Experience Champion
20 hours ago
- Deliver best-in-class customer experience through prompt responses to merchant inquiries.
- Troubleshoot technical issues and offer solutions or escalate when needed.
- Develop product expertise to answer questions quickly and accurately.
- Manage multiple customer conversations simultaneously.
- Own follow-ups and ensure timely resolution of all tickets.
- Collaborate with internal teams on complex issues.
- Identify trends in support issues and share insights with the product, tech, and ops teams.
- Proven experience in merchant support or a related field.
- Experience in e-commerce, SaaS, or analytics is a plus.
- Excellent communication and problem-solving skills.
- Ability to think on your feet and prioritize tasks effectively.
We value honesty, transparency, and customer-centricity. Our team is collaborative, and we strive for excellence in everything we do.
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Customer Experience Champion
1 day ago
Calamba, Calabarzon, Philippines beBeeSupport Full time ₱600,000 - ₱800,000Customer Experience ChampionWe are seeking a highly skilled and empathetic professional to provide our users with an outstanding customer experience.This is a critical role responsible for ensuring every customer feels heard and valued, and representing our brand online at all times.Key Responsibilities:Customer Experience: Provide in-app live chat, phone,...
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Customer Experience Champion
1 day ago
Calamba, Calabarzon, Philippines beBeeSupport Full time ₱400,000 - ₱600,000Customer Support RoleWe are seeking a highly skilled Customer Support Specialist to join our team. As the first point of contact for users, you will play a vital role in ensuring a seamless and positive experience.The ideal candidate will possess excellent communication skills, empathy towards customer needs, and the ability to deliver timely solutions....
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Customer Experience Champion
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Calamba, Calabarzon, Philippines beBeeSupport Full time $40,000 - $60,000Customer Support Specialist Job DescriptionAt SimpleTexting, we're seeking a skilled Customer Support Specialist to provide top-notch assistance to our customers. The ideal candidate is comfortable adapting quickly and passionate about delivering exceptional service.Responsibilities:You'll be the primary point of contact for customer inquiries and issues,...
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Customer Experience Champion
1 day ago
Calamba, Calabarzon, Philippines beBeeAdvocate Full time $81,920 - $102,240Unlock Your Potential as a Product AdvocateJob Description:We are seeking a dedicated and knowledgeable individual to join our team as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills.The Product Advocate will troubleshoot and resolve customer...
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Customer Experience Champion
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Calamba, Calabarzon, Philippines beBeeImplementation Full time ₱7,200 - ₱9,600Job DescriptionThe Implementation Specialist plays a pivotal role in delivering exceptional customer experiences. This individual is responsible for guiding clients through the onboarding process, ensuring seamless setup and activation of their Ylopo account.This role requires strong communication skills, both written and verbal, with the ability to provide...
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Global Customer Experience Specialist
1 day ago
Calamba, Calabarzon, Philippines beBeeChampion Full time $60,000 - $90,000Customer Experience Champion RoleAs a highly skilled and dedicated Customer Experience Champion, you will provide exceptional support to our global customers. This is an exciting opportunity to make a meaningful impact on the customer experience.Job Responsibilities:Respond promptly to customer inquiries via email and phoneManage customer expectations and...
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Customer Experience Excellence Specialist
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Calamba, Calabarzon, Philippines beBeeCustomerService Full time $54,000 - $66,000\Job OverviewThe Senior Customer Experience Representative plays a key role in delivering exceptional service by working closely with the team. This position is responsible for ensuring every customer interaction is handled with care, professionalism, and a commitment to excellence.Key ResponsibilitiesManage customer emails and chats in a highly personalized...
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Customer Experience Manager
20 hours ago
Calamba, Calabarzon, Philippines beBeeSuccess Full time ₱600,000 - ₱1,000,000Customer Success Specialist RoleAt our organization, we strive to build strong customer relationships through tailored support solutions.This role involves managing high volumes of customer interactions via phone and email, conducting thorough health checks, and collaborating with cross-functional teams to deliver exceptional customer experiences.We...
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Customer Experience Ambassador
4 hours ago
Calamba, Calabarzon, Philippines beBeeCustomerService Full time ₱2,000,000 - ₱3,500,000About this role:We are seeking a skilled and dedicated professional to fill the position of Customer Experience Ambassador. As a Customer Experience Ambassador, you will play a crucial role in delivering exceptional customer service and support to our clients.Key Responsibilities:Customer Inquiry Resolution: Handle customer inquiries through various...
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Director of Customer Experience
1 day ago
Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱1,800,000 - ₱2,100,000Director of Customer ExperienceWe are seeking a highly skilled and proactive professional to join our world-class Customer Experience team.This is a critical role responsible for leading and developing a high-performing team, ensuring consistent achievement of service levels and customer satisfaction.The ideal candidate will be responsible for establishing...