Senior Customer Service Specialist

1 month ago


Makati City, National Capital Region, Philippines EastWest Bank Full time

About EastWest Bank

We offer a competitive salary package and benefits.

Job Description:

Key Responsibilities:

  • Provide exceptional customer service and support in line with our commitment to service excellence
  • Efficiently fulfill customer transactions while adhering to productivity and quality standards
  • Resolve customer concerns promptly and effectively to ensure customer satisfaction

Requirements:

  • At least 2 years of college education or a 2-year vocational course
  • Excellent verbal and written communication skills
  • Customer service oriented
  • BPO/Customer Service experience is an advantage
  • Willingness to work on shifting schedules

What You Can Expect:

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs
  • Mentorship from industry experts
  • Defined career progression paths


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