Senior Customer Service Specialist
1 month ago
About EastWest Bank
We offer a competitive salary package and benefits.
Job Description:
Key Responsibilities:
- Provide exceptional customer service and support in line with our commitment to service excellence
- Efficiently fulfill customer transactions while adhering to productivity and quality standards
- Resolve customer concerns promptly and effectively to ensure customer satisfaction
Requirements:
- At least 2 years of college education or a 2-year vocational course
- Excellent verbal and written communication skills
- Customer service oriented
- BPO/Customer Service experience is an advantage
- Willingness to work on shifting schedules
What You Can Expect:
- Career development and training opportunities
- Competitive salary package and benefits
- Performance-based incentives and recognition programs
- Mentorship from industry experts
- Defined career progression paths
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