Senior Customer Service Representative
1 month ago
About the Role
Neksjob is currently seeking a skilled Senior Customer Service Representative to join our team. As a vital member of our customer service unit, you will be responsible for delivering exceptional service to our clients.
Key Responsibilities
- Answer incoming calls from customers and respond to their inquiries in a timely and professional manner.
- Manage customer requests and resolve issues efficiently and effectively.
- Maintain accurate and organized records of customer interactions.
- Develop and maintain strong relationships with customers through excellent communication skills and a friendly demeanor.
Requirements
To be successful in this role, you should have:
- A college graduate or associate degree.
- At least 3 months of call center experience or customer-facing experience.
- Excellent communication skills and a willingness to work on site.
What We Offer
We offer a competitive salary of $40,000 per year, plus allowances, as well as monthly performance incentives and opportunities for career development and advancement within the company.
About Neksjob
Neksjob is a dynamic and growing organization that values its employees and strives to provide a supportive and inclusive work environment.
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